وظائف Desk Support Engineer في مصر

Job Title: German Customer Support Representative Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses improve their customer service operations. With a global presence and a team of highly skilled professionals المزيد...

تقديم المساعدة لاستكشاف الأخطاء وإصلاحها فيما يتعلق بطلبات العملاء و حسابات العملاء. توفير البيانات والتحليلات لمساعدة فريق العمل في قسم المبيعات. تطوير ورصد مؤشرات الأداء بشكل مستمر. إدارة أدوات تتبع المبيعات والإبلاغ عن المعلومات المهمة. الاحتفاظ بسجلات التعاملات والمبيعات. ا المزيد...

Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi المزيد...

الأدوار والمسؤوليات توفير التدريب لقنوات المبيعات وموظفي المبيعات والموظفين الجدد لتعزيز الوعي بالمنتج ودفع المبيعات دعم فريق المبيعات من منظور فني، والتأكد من حصولهم على المعرفة اللازمة للترويج لمنتجاتنا بشكل فعال معالجة الشكاوى الفنية للعملاء، والعمل بشكل وثيق مع فريق خدمة العملاء المزيد...

Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Softphone and Hard Phone Configuration and Administration. Monitor and Maintain Desktop C المزيد...

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests. Supporting installations/dismantling of servers & network equipment (togeth المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

NOK Human Capital is hiring Enterprise technical support for a wellknown Internet and Network Solutions Service provider based in Egypt. Work Module: Remotely Job description: Provide the frontline support for enterprise customers By taking the first call from Enterprise client and المزيد...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove المزيد...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients complaints Communicating and coordinating with colleagues as necessary Keeping rec المزيد...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin المزيد...

تطوير وتنفيذ استراتيجيات BIM الفعالة. دمج عمليات BIM في سير عمل المشروع. إدارة وتوجيه محترفي BIM. إنشاء والإشراف على خطط تنفيذ BIM. ضمان نماذج ثلاثية الأبعاد دقيقة وحل المشكلات. ابق على اطلاع بأحدث اتجاهات تكنولوجيا BIM. إنشاء ودعم معايير BIM. التعاون مع أصحاب المصلحة بشأن النتائج. تع المزيد...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...