وظائف Customer Support في مصر

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

الأدوار والمسؤوليات بصفتك عضوًا في منظمة الدعم، فإن تركيزك ينصب على تقديم الدعم والحلول بعد البيع لقاعدة عملاء Oracle مع العمل كمدافع عن احتياجات العملاء. يتضمن ذلك حل استفسارات العملاء غير الفنية بعد البيع عبر الهاتف والوسائل الإلكترونية، بالإضافة إلى الأسئلة الفنية المتعلقة باستخدا المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as wel المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Monitor, maintain, and optimize database performance. Troubleshoot and resolve database-related issues. Ensure data integrity and implement security measures. Collaborate with the development team to support database design and architecture. Manage database backups, restorations المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Assist in the design and implementation of Linux and Windows-based systems. Support the management and optimization of SQL databases, including PostgreSQL. Gain exposure to containerization technologies like Docker for deployment Contribute to the development and maintenance of C المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and المزيد...

Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com المزيد...

Following up mechanical design with outsource designers/Perform mechanical design as deemed necessary. Perform site Surveys for several task orders write down detailed mechanical SOW and provide estimated cost for the mechanical SOW in coordination with other disciplines. Responsible المزيد...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me المزيد...

.Assist the distribution of cards at the site and ensure proper distribution of entitlements and verify appropriate entitlements are distributed and provide feedback to field officers and others on the distribution. 2. Report periodically to the WFP officer on relevant events regardi المزيد...

Control E-SOC Budget, from DB planning cycle to monthly receiving decisions to meet FY technology targets, and management directions, to meet budget phasing plan. Tracking and reporting expenditure versus outlook plans, to Head of E-SOC, for all relevant Cost Centers, with monthly المزيد...

تقديم المساعدة لاستكشاف الأخطاء وإصلاحها فيما يتعلق بطلبات العملاء و حسابات العملاء. توفير البيانات والتحليلات لمساعدة فريق العمل في قسم المبيعات. تطوير ورصد مؤشرات الأداء بشكل مستمر. إدارة أدوات تتبع المبيعات والإبلاغ عن المعلومات المهمة. الاحتفاظ بسجلات التعاملات والمبيعات. ا المزيد...

Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi المزيد...

GERENTE SERVICIOS SOCIOSANITARIOS (h/m/x)Si en tu carrera profesional el cuidado y el bienestar de las personas han sido siempre un objetivo primordial. Si buscas un proyecto en el que dejar tu huella y, al mismo tiempo, contar con un equipo profesional que te acompa e en la consecuc المزيد...