وظائف متخصص عمليات العملاء في مصر

Manage and mentor a team of sales professionals, providing guidance, support, and training to ensure they meet their targets and deliver exceptional service to clients. Develop and implement comprehensive sales strategies tailored to the B2B e-commerce landscape in the mobile phone المزيد...

Lead execution of digital/offline marketing strategies to support business growth Develop customer journeys based on the designed strategy Track progress of programs and campaigns, monitor key marketing metrics, evaluate processes and report results to optimize the effectiveness and المزيد...

Playing a leading role in compiling company budget and growth strategy. Executing strategies to optimize company and asset growth. Ensuring expertise and effectiveness across operating platforms. Creating strategies to challenge theft and stock losses, and implementing initiative المزيد...

Manage daily dispatch operations, ensuring timely and accurate delivery of goods from warehouses to stores. Manage a team of dispatchers, and other logistics personnel to ensure that deliveries are made on time, efficiently, and cost-effectively. Monitor real-time delivery progres المزيد...

Planning and executing departmental budgets. Overseeing inventory needs and undertaking office management and administration. Coming up with effective strategies to enhance the organization's financial health. Recruiting quality employees to provide high-quality customer supp المزيد...

- Oversee the day-to-day operations of the mall, including managing tenant relations and resolving any issues or concerns - Ensure the mall is clean, safe, and well-maintained, coordinating with maintenance and housekeeping teams as needed - Monitor and enforce mall policies and pro المزيد...

Compiling, analyzing, and reporting sales data. Monitoring and analyzing competitive activity, customer, and market trends. Providing actionable insights to guide the sales and marketing teams. Contributing to the development of sales plans and objectives. Monitoring and evaluat المزيد...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc المزيد...

1. Development of Commercial Plans: ○ Lead the creation and execution of comprehensive commercial plans that align with company profit and loss (P&L) objectives. ○ Develop long-term strategic goals and actionable plans to achieve these objectives. ○ Drive the development and ex المزيد...

قيادة وتحفيز فريق من وكلاء مركز الاتصال، وضمان تحقيق أهداف الأداء واتفاقيات مستوى الخدمة أو تجاوزها باستمرار. مراقبة وإدارة مؤشرات الأداء الرئيسية للفريق، بما في ذلك أوقات معالجة المكالمات وحل المكالمة الأولى ودرجات رضا العملاء والمقاييس الأخرى ذات الصلة. عقد اجتماعات منتظمة للفريق، و المزيد...

Impact on the Business Manages achievement of performance targets, prevents and mitigates operational losses and utilizes budge and resources within established requirements. Develops and implements process management and improvement initiatives to sustain acceptable degree of المزيد...

Full control of s tracking stock movements (Approved prices, recording, reconciliation) Monitoring and Tracking operating supplies & utilities movements (Non-Purchase Order / Purchase Order movement) Participate in s committees Fixed assets transferring confirmation Review D المزيد...

Effectively managing the team and managing access program(s) by liaising with hospitals, distributors, and pharmacies, and patients Liaise with Axios Regional and HQ Teams as needed Monthly, quarterly and on demand Client reporting Ensure that eligible patients are enrolled in th المزيد...

Permanent Position: Operations Director Facility Management Company Overview: Our client is a leading international firm with a strong presence in the facility management industry. They are dedicated to providing highquality services to their clients across the globe. Location:This p المزيد...

NOK Human Capital is hiring Vendor Operations for one of the biggest multinational Ecommerce companies. Located in Maadi. Contract duration: 1 year. Key Responsibilities: Responsible for the end to end process of placing the POs forecasting and assessing stock requirements sharing P المزيد...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu المزيد...

Oversee inventory, supply chain logistics, and workforce scheduling. Monitor KPIs to assess performance and identify areas for improvement. Maintain quality control standards and ensure compliance with regulations. Develop strategies to streamline processes and reduce costs. Ide المزيد...

Court Order/ Production Order Processor who will be responsible for the below: Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process. Ensure that the process related procedures are implemented and followed Agreed volume of w المزيد...

1.Receive the new pickups closed in bosta flyers. 2.Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet. 4. Ar المزيد...

Sales Performance Analysis:  Analyse sales data, including pipeline, conversion rates, and sales forecasts, to identify trends, opportunities, and areas for improvement. Provide regular reporting and insights to sales management to drive strategic decision-making. Deve المزيد...