Commercial Operations Insights Lead

Sales Performance Analysis: 

• Analyse sales data, including pipeline, conversion rates, and sales forecasts, to identify trends, opportunities, and areas for improvement. Provide regular reporting and insights to sales management to drive strategic decision-making.
• Develop interactive dashboards using BI tools (e.g.,Analytics Studio, Tableau, Power BI) that provide real-time visibility into key performance metrics, enabling commercial teams to make data-driven decisions and optimise their strategies.

Process Optimisation & Sales Tarcking: 

• Evaluate existing sales processes and identify opportunities for streamlining and efficiency improvement. Collaborate with cross-functional teams to implement process enhancements and ensure alignment with organisational goals.
• Ensure complete tracking of all sales related to their territory and support other markets where required ensuring best practices are followed through supporting Commercial Operations Manager & Dept Head.

Sales Forecasting and Planning: 

• Support sales forecasting activities by providing accurate and timely data analysis. Assist in developing sales forecasts, setting quotas, and establishing performance metrics to drive accountability and optimise resource allocation.
• CRM Management: Manage and maintain the integrity of the Customer Relationship Management (CRM) system. Ensure accurate data entry, regular updates, and provide training and support to sales team members on CRM best practices.
• Sales Enablement: Work closely with sales and marketing teams to develop sales collateral, tools, and training materials. 
• Provide insights and recommendations to enhance sales effectiveness and support the execution of sales strategies.

Data Management and Governance:

• Ensure data accuracy, consistency, and compliance. Monitor data quality and integrity, and implement corrective actions as needed.

Ad-Hoc Analysis and Projects: 

• Conduct ad-hoc analysis and support special projects as assigned by sales leadership. Collaborate with cross-functional teams to address business challenges and drive initiatives to fruition.