وظائف في Contact Center Specialist في القاهرة

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agen المزيد...

الأدوار والمسؤوليات هذا دور بدوام كامل في الموقع لوكيل مركز الاتصال في Teleperformance في القاهرة الجديدة لحساب جديد. سيكون وكيل مركز الاتصال مسؤولاً عن تقديم خدمة عملاء استثنائية، وضمان رضا العملاء، والاستفادة من مهارات التعامل الشخصي القوية، وتقديم الدعم الفني للعملاء. التواصل: مه المزيد...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

Protecting company data by preventing the overheating of data center components. Running hardware diagnostics and replacing failing parts in a timely manner. Monitoring all network processes to ensure the smooth flow of data across the network. Collaborating with software and net المزيد...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

يجب أن يكون لديك خبرة في نظام التوزيع العالمي تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواصل الجيد وخدمة العملاء، وأي خبرة في BPO / مركز الا المزيد...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr المزيد...

- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards, - You’ll lead cross-functional teams, tasked with solving operational problems, - You’ll uphold Amazon’s high standards of process quality, - You&rsquo المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Nesting Call Center Team Leader to oversee our call cen المزيد...

Reviewing scripts to make informed decisions about talent requirements. Liaising with directors or producers to find out more about their vision and requirements. Preparing actors for auditions or interviews by providing the script and information about casting expectations. Sche المزيد...

Directing system testing and validation procedures. Directing software programming and documentation development. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design a المزيد...

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate المزيد...

Coordinating and developing internal auditing processes. Developing and implementing policies and procedures. Supervising and conducting independent audits. Preparing analysis for departments. Conducting investigations on irregularities and errors. Drafting recommendations on c المزيد...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tradi المزيد...

الأدوار والمسؤوليات الغرض من الدور: سيدعم هذا الدور إدارة أنشطة المشتريات لمجموعة فرعية من فئة إدارة المرافق والعمليات (الخدمات الناعمة، والخدمات الصلبة، والنفقات الرأسمالية الروتينية، وما إلى ذلك) في جميع البلدان العاملة وجميع شركات ماجد الفطيم العاملة. سينفذ هذا الدور استراتيجية ال المزيد...