وظائف متخصص مركز الاتصال في مصر

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...

1. Governance: Develop and maintain IT governance policies, procedures, and standards in alignment with industry best practices and regulatory requirements. Implement governance frameworks such as COBIT, ISO 27001, NIST, SOC 2, PCI etc., to ensure effective IT governance across the المزيد...

Job PurposeThe Senior Digital Solutions & ERP Operations Specialist plays a key role in the Digital Solutions & Oracle Operations department focusing on implementing optimizing and integrating enterprise resource planning (Oracle ERP) systems and digital solutions. This role s المزيد...

Contact high growth supply partners to highlight revenue growth opportunities and maximize value Contact new or potential supply partners to encourage completion of their online registrations Encourage program participation through focused project sprints Communicate efficiently wi المزيد...

Be an Integral Part of Our Team as a Call Center RealTime Manager at Future Group!Future Group a leader in translation and localization services since 1994 is seeking a dedicated RealTime Manager for our call center operation. With a presence across North & Latin America Asia Euro المزيد...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln المزيد...

Company Description Solactive AG is a FinTech company operating globally and growing at a fast pace, headquartered in Frankfurt. Since 2007, we develop tailor-made and multi-et cl index solutions for ETFs and other index-linked investment products for the leading global investment ban المزيد...

Handle month end activities for a legal entity Handle client communication for the legal entity handled Highlight process issues/challenges to tackle Generate process improvement ideas Participate in calls with client on process related issues Work with both internal and extern المزيد...

Handle month end activities for a legal entity Handle client communication for the legal entity handled Highlight process issues/challenges to tackle Generate process improvement ideas Participate in calls with client on process related issues Work with both internal and external المزيد...

Develop and implement a communication strategy that includes media outreach and social media content creation. Research and write press releases, and content for the company website, infographics, blogs, and newsletters. Acquire and maintain a detailed knowledge of the company&rsq المزيد...

Monitor operations performance and work with other teams (3P Carriers, Customer Service, Seller Support, Product, Operations ) to address performance issues and ensure metrics are within goals. Work with operational teams to solve seller reported issues Monitor and drive seller imp المزيد...

Collaborating with BASES sales representatives and supporting them in day-to-day activities​ Preparing presentations for client meetings and creating value-added materials (customizing standard decks, gathering information from various sources, formatting, etc.)​ Supporting sale المزيد...

Maintaining and updating schedules, calendars, and agendas. Verifying the availability of inhouse and external participants for planned meetings. Confirming appointments and arranging meeting venues. Sending out reminders of scheduled meetings. Rescheduling or canceling meetings المزيد...

Proposal Development: Create strategic and visually compelling marketing and business proposals for pitches across omnichannel marketing, digital marketing, event management, and other related services. Develop customized proposals that address the specific needs and goal المزيد...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra المزيد...

Conduct field-based data collection activities, ensuring accuracy and timely completion of all field-based M&E activities. Develop systems and mechanisms for collecting project data on the indicators, and track progress towards targets and milestones. Analyze data and generate المزيد...

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.) Resilience Risk Lead Specialist, Payments Resilience & Transaction Processing Risk Leading the regional oversight and stewardship approach of de المزيد...

Conduct detailed investigations of complex criminal activities and other violations of local, federal, or state law. Direct crime scene investigators and other law enforcement personnel at crime scenes. Testify in court regarding case evidence and findings in order to secure a con المزيد...