وظائف في إدارة مركز الاتصال في القاهرة

Partner with HRBPs and line managers to manage organizational changes or restructures to ensure proper implementation Maintain up-to-date organizational charts and job descriptions for each function across AMAN Holding Partnering with Raya Holding team to conduct the job evaluatio المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Ensure accurate processing of FM vendor invoices and timely vendor payments in accordance with payment cycle. Proactively follow up with the FM desk on outstanding tasks and report progress. FM overdue tasks reporting progress. Manage open purchase orders (POs) and invoices with d المزيد...

Accountable for project deliverables ensuring a successful implementation on time, on budget with agreed quality as per delivery exit criteria Leads overall project execution including business transformation & technology implementation projects focusing on budget, time, المزيد...

1. Manage & operate the vulnerability scanning and application scanning tools and ensure that it is properly functioning all the time. 2. Coordinate with the respective stakeholders to conduct regular network scans (active and/or passive) to identify security gaps and vulnerabilit المزيد...

Determining feature requirements. Researching customer experiences and demands. Improving customer experiences. Outlining a detailed product strategy. Managing cross-functional teams. Managing product road maps and releases. Understanding product selling points. Identifying a المزيد...

Leads the “The Project Management for the DI & AT” function and reports to the Zone Order-to-Cash (OTC) PM and Country Egypt FI Head. Steers and oversees the relevant tasks to perform the Project Management activities: Responsible for project implementation - ac المزيد...

Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and ve المزيد...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so المزيد...

Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating i المزيد...

Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community metrics. Relay commu المزيد...

تحديد العوامل التي قد يكون لها تأثير على أداء الشركة وقدرتها على تحقيق الأهداف الخاصة بها. إجراء التحليلات اللازمة لتحليل الأمور المالية الخاصة بالشركة أو التغييرات التي قد تشهدها الشركة، ثم يقوم بتقديم الاقتراحات والمشورة بشأن ما قد وصل إليه من خلال هذا التحليل وتقديمها لأعضاء الإ المزيد...

الأدوار والمسؤوليات تطوير وتنفيذ استراتيجيات وخطط التحول لدفع التغيير التنظيمي وتحقيق النتائج التجارية المرجوة قيادة وإدارة فرق متعددة الوظائف لتنفيذ مبادرات التحول وتسليم المشاريع في الوقت المحدد وفي حدود الميزانية وبجودة عالية تحديد وتقييم المخاطر والقضايا التي قد تؤثر على نجاح برن المزيد...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr المزيد...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one المزيد...

- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards, - You’ll lead cross-functional teams, tasked with solving operational problems, - You’ll uphold Amazon’s high standards of process quality, - You&rsquo المزيد...

Develop and implement comprehensive talent management strategies. Foster a high-performance culture through talent development, succession planning, and employee engagement initiatives. Leverage data analytics to identify talent trends, assess organizational capability, and drive المزيد...

Support Program Managers in one or several projects by assisting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and anticipating for risks . المزيد...

Work with the team to identify process improvement or standardisation opportunities Contribute with innovative long-term/lasting solutions beneficial for the entire team Key Learning Objectives Project Management – You will have learnt key success factors to project impleme المزيد...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...