وظائف في إدارة مركز الاتصال في القاهرة

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal المزيد...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit المزيد...

● To provide an event administrative service for all units; recording event data, preparing letters & support with the RFQs and other correspondence, and assisting with event planning. ● Manage stock of events stationery and materials. ● Discuss with the ICT team on the needed te المزيد...

Collaborate with MEA Field Service Operation management team to identify training needs, Define & build training calendar according to needs & business priority : Remote and In-Class sessions (blended approach) Scheduling of resources (trainers, virtual studios, training r المزيد...

Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers المزيد...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b المزيد...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a المزيد...

1.Confirm the sustainable reliability of WHO premises across the EMR region, including the office buildings and warehouses, by: a) Developing a comprehensive preventive and predictive maintenance plan including major repair and capital replacement for the main equipment/property, and المزيد...

Roles and responsibilities Under the direct supervision of Risk Management Officer – WFP RBC , the National UN Youth Volunteer will: Support in establishing and maintaining the internal filing system of the risk management unit (RMU).; Assist in organizing meetings, worksho المزيد...

1. Manage & operate the vulnerability scanning and application scanning tools and ensure that it is properly functioning all the time. 2. Coordinate with the respective stakeholders to conduct regular network scans (active and/or passive) to identify security gaps and vulnerabilit المزيد...

Determining feature requirements. Researching customer experiences and demands. Improving customer experiences. Outlining a detailed product strategy. Managing cross-functional teams. Managing product road maps and releases. Understanding product selling points. Identifying a المزيد...

Reviews, validates and uploads the bank statements to SAP and ensures collections to OTC transitory accounts have been correctly posted on time. Performs daily bank reconciliations, including the analysis, clearing of all pending issues and follows up open items (with internal cust المزيد...

Talent Acquisition Supervise the end-to-end recruitment process to ensure manpower needs are fulfilled. Create & Handle Employer branding initiatives to attract the right calibers. Organization Development Conduct organizational assessments to diagnose issues affect المزيد...

System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity. Issue Detection and Remediation: Leverage monitoring sys المزيد...

Are you a Financial Advisor or a Stock Broker looking for the next step in your career? Our client has an opportunity for you! Check out the Investment Counselor position. Do you have a background in Finance and Investments as either an advisor or broker, and... Are you a high achieve المزيد...

Data Stewardship: responsible for a strong data integrity internally and externally ensuring a single source of truth and eliminate duplication of entries. Collects, cleanse and processes data using relevant tools and techniques and perform quality analysis tests to make use of outp المزيد...

Develop and implement procedures for effective data management. Create rules and procedures for data sharing. Oversee and manage staff members in the daily use of data systems. Guarantee adherence to legal and company regulations. Regularly monitor and evaluate information and d المزيد...

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers Assisting with or performing administrative tasks, such as onboarding process for new hires across the used systems Setting up and maintaining a المزيد...

Leads the “The Project Management for the DI & AT” function and reports to the Zone Order-to-Cash (OTC) PM and Country Egypt FI Head. Steers and oversees the relevant tasks to perform the Project Management activities: Responsible for project implementation - ac المزيد...

Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and ve المزيد...