Service Reports Jobs in Aurora

Support the functionality of Genesys WFM software (forecasting scheduling and maintenance)Analyze contact center performance data and provide recommendations to balance performance and support effective decision makingForecast long term and short term contact volume and staffingMainta More...

Job Summary: The role offers a diverse workload servicing a range of professional service clients working with a multitude of technologies ensuring that no two days are the same. This role will suit an efficient customerfocused engineer looking to grow with us as we expand our nationa More...

FILINVEST COMPANY: SHAREPRO INC. KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: 1. Budgeting Forecasting Financial Analysis Assists in the annual budgeting processAssists in the preparation of Financial Statements forecast including but not limited to P&L Balance Sheet and Cash Flow/ More...

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN JOB SUMARRY:In accordance with the policies procedure and standards of Crimson Resort & Spa Mactan and under the direct supervision of the Chief Security this position is responsible for maintaining law and order and ensures a sa More...

JOB TITLE: Senior Executive WFMCAMPAIGN: Banking & Financial Services SALARY OFFER: 3045K rangeWORK SETUP: OnsiteLOCATION: Philippines Bridgetowne Quezon City QUALIFICATIONS: Scheduling/RTA required skills: Real Time Queue Management of multiple skills from different LOBs and cha More...

Schedule: Shifting ScheduleRequirements & Skills:Graduate of Any CourseWith 46 years relevant experienceGood working knowledge of computer i.e. MSOffice Operating Systems internet services & Online toolsExcellent verbal & written communication & presentation skillsGood More...

Schedule: Shifting Schedule Requirements & Skills: Graduate of Any CourseWith 46 years relevant experienceGood working knowledge of computer i.e. MSOffice Operating Systems internet services & Online toolsExcellent verbal & written communication & presentation skillsGo More...

We are looking for a proactive and detailoriented NOC Support to ensure seamless network operations and incident responsiveness.You will play a critical role in ensuring high service quality and reliability while fostering a knowledgesharing culture within the team. This position repo More...

Job Title: Power BI DeveloperKey ResponsibilitiesDesign develop and manage inhouse analytical reports and dashboards using Power BI.Implement and maintain data models ensuring data integrity governance and compliance in Power BI Service.Utilize Power Query (M) and DAX to develop custo More...

This is a remote position.Schedule: 20 hours per week Mondays 8AM to 5PM (includes 1hr unpaid break) Wednesdays 8AM to 5PM (includes 1hr unpaid break) Fridays 9AM to 1PM Client Timezone: Australian Eastern Standard Time (AEST)Client OverviewJoin a pioneering healthcare venture tha More...

Position: Real Time Analyst (Workforce Management)Location: Cebu Philippines.Salary: PHP 35000 basic Joining Date: ASAPResponsibilities: Responsible for real time monitoring reporting analysis tracking documenting and communicating agent activity on multiple lines of business through More...

Job Title: Realtime AnalystAccount: Financial/CryptocurrencyType of Support: Voice and NonvoiceWork Setup: 100% Onsite at Central Bloc 17th Floor IT Park Cebu CityWork Shift: ShiftingSalary: To be discussed with the clientStart Date: ASAPHeadcount: 2 Job Description: We are seeking a More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Quality Analyst in this role get to:Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Keep managem More...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective d More...

The Global Support Coordinator is responsible for working closely with the AGS Technology Analysts and the AGS Program Management Offices (PMO) teams to successfully support various activities critical to our AGS programs daytoday success. This position includes developing a strong pa More...

Job Title: Senior Web Developer (ReactJS AWS Sequelize) Job Type: FullTime We are seeking a talented and experienced Senior Web Developer to join our dynamic team. The ideal candidate will have a strong background in building scalable web applications with expertise in ReactJS GraphQ More...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective d More...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective d More...