Quality Department Jobs in Aurora

About Scale Virtually Scale Virtually is a business consulting and process optimization firm that helps companies scale smarter. We specialize in gap analysis workflow automation and virtual staffing transforming businesses by building worldclass systems and placing the right talent i More...

Cash in on Opportunity: Join the FinTech RevolutionLooking to be a financial lifeline for Canadians Our client is a leading provider of instant online loans offering quick and easy access to funds. With a strong focus on customer satisfaction and responsible lending practices theyve b More...

As an Quality Inspector youll be reporting to Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performed to the QIMA standard of More...

Requirements: Minimum of 6 years experience/exposure in Quality with at least 8 years of overall experience in BPO or Shared Services setupAt least 3 years of people management background. (Supervisory/Managerial support)Effective communication skills. Can drive discussions with seale More...

Collecting and Interpreting Data; Conducting System/Process Audits; Spearhead Issue Resolution; Preparing Reports.Primary Duties and Responsibilities:Interprets data analyze results using statistical techniques paying particular attention to trends and patterns that could be valuable More...

Requirements:Must be amendable to work onsiteMust have a minimum of 1 year experience as Quality Analyst in BPO IndustryGood communication skillsGood knowledge in Quality ToolsPrefer insurance account experienceMinimum of 2 years undergraduateResponsibilities:Monitoring of transaction More...

Responsibilities: Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality complianceLeads significant process improvement projectsTrain / mentor personnel from other functions on quality tools More...

Collecting and Interpreting Data; Conducting System/Process Audits; Spearhead Issue Resolution; Preparing Reports.Primary Duties and Responsibilities:Interprets data analyze results using statistical techniques paying particular attention to trends and patterns that could be valuable More...

As an Quality Inspector youll be reporting to Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performed to the QIMA standard of More...

As an Quality Inspector youll be reporting to Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performed to the QIMA standard of More...

Requirements:Must be amendable to work onsiteMust have a minimum of 1 year experience as Quality Analyst in BPO IndustryGood communication skillsGood knowledge in Quality ToolsPrefer insurance account experienceMinimum of 2 years undergraduateResponsibilities:Monitoring of transaction More...

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data anal More...

Quality Analyst in this role get to:Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Keep managem More...

Quality Analyst in this role gets to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues an More...

Responsibilities: Responsible for Service Delivery Quality (Quality Control Quality Assurance and Quality Improvement) for all operations in the PhilippinesHelp address client complaints related to quality of serviceHelp oversee quality framework development for new operationsParticip More...

As an Quality Inspector youll be reporting to Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performed to the QIMA standard of More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Lead & support projects related data collection in line with standards & delivery of data in a timely manner by engaging with right people.OperationsLead & support planning of tasks needed to manage the project deliverablesEngage with right people (within & outside our More...

Oversee the entire Training and Quality Assurance department supporting our Managed Solutions Programs New Hire Training and onboarding as well as upskilling training.Job Duties and ResponsibilitiesLeads 58 Trainers and Training Leads Quality Lead and/or group of Quality Assurance. More...