Customer Jobs in Towson, MD

The Customer Care and Technical Support Representative Level 1 is a key member of our remote call/contact center team dedicated to delivering exceptional technical support and customer service. This role involves resolving technical issues assisting with K12provided hardware and softw More...

The Enrollment Administrator plays a pivotal role in guiding families and students through the enrollment process for public and private schools. Acting as the first point of contact you will assist with inquiries provide expert advice and ensure all necessary documentation is collect More...

Job SummaryThe Document Processor is a vital part of the enrollment team responsible for ensuring accurate and efficient handling of student enrollment documentation and records. In this role you will verify and process applications maintain compliance with state and school regulation More...

We are seeking a friendly and empathetic Customer Support Agent to join our remote team based in the United States. As a vital member of our customer service department you will be the primary point of contact for our valued customers providing exceptional support and ensuring their s More...

What you will do:Manage existing customer relationships to ensure customer loyalty and expand our business relationships.Conduct regular business reviews and collaborate with customers to present strategic security strategies. Maintain a detailed understanding of products and ser More...

The senior customer retention strategist is responsible for reducing controllable churn through proactive and reactive strategies while ensuring exceptional customer experiences. This role collaborates crossfunctionally with sales customer success product and operations to address cus More...

We are seeking a friendly and empathetic Customer Support Agent to join our remote team based in the United States. As a vital member of our customer service department you will be the primary point of contact for our valued customers providing exceptional support and ensuring their s More...

As an Associate Account Manager you will be responsible for assisting in the management of VIVIOs customers helping to ensure they receive exceptional service and support related to their program. This role involves understanding customer needs and assisting in the delivery of VIVIOs More...

FAN EXPO HQFAN EXPO HQ is the largest popculture event producer in world. Our mission is to deliver the ultimate fan experience through our growing portfolio of events which includes MEGACON Orlando FAN EXPO Dallas FAN EXPO Boston FAN EXPO Denver FAN EXPO San Francisco FAN EXPO Canada More...

What if you could use your people skills to support a product that impacts the way communities hospitals homes sports stadiums and schools across the world are built Construction impacts the lives of nearly everyone in the world yet its also one of the worlds least digitized and least More...

Were looking for a Customer Support Representative (CSR) to join our global customer support team. In this role youll leverage your technical problemsolving and people skills to provide firstcontact resolutions enabling clients to confidently use and advocate for Procores platfor More...

The Customer Success Associate (CSA) will be responsible for managing renewals and atrisk situations of an assigned set of accounts.Drive the postsales journey for assigned accounts from product adoption expansion advocacy and ultimately renewalManage a highvolume book of business sup More...

The Customer Success Manager will be responsible for managing renewals and retention of an assigned set of accounts. The CSM is responsible for the postsale experience inclusive of driving product adoption processing upsells identifying crosssells and managing the renewal and any More...

A Customer Success Manager provides advanced support to customers offering solutions and guidance to improve their unemployment metrics performance improving tax rates; create value realization. You will report to our Customer Success Leader.Responsibilities: Resolve customer complain More...

ABOUT THE ROLE:Lead the Future of Reforestation in the Pacific NorthwestPRT USA seeks a consultative Senior Customer Support Representative (CSR) to cultivate and manage our vital Pacific Northwest territory. This isnt just a sales job; its an opportunity to leverage your deep forestr More...

Were looking for a Manager Strategic Customer Success to help lead evolve and inspire a team of accomplished customer success engineers (CSE) committed to providing longterm value to Procores customers. Procores Customer Success team is instrumental to longterm profitab More...

The RoleThe Customer Success Coordinator is responsible for managing customer contract renewals collaborating with crossfunctional teams to enhance customer experiences and identifying upsell opportunities within existing accounts. This role involves administrative tasks customer enga More...

Develop and maintain strong relationships with partners on various levels from key decision makers to daytoday users.Serve as a trusted advisor and advocate responsibly to proactively ensure value and product adoptionCommunicate effectively with crossfunctional teams to enable effecti More...

ServiceNow University is empowering individuals in the ServiceNow ecosystem to develop the skills for an AIdriven world. We are expanding our marketing team to support and scale the GotoMarket (GTM) attainment of our training services organization (Customer Acceleration) contributing More...

Reporting to the Head of Growth Strategy Global Strategic Customer Engagements (Elevate) the Global Strategic Customer Engagements (Elevate) Senior Associate will be joining a team focused on driving highimpact global strategies that support ServiceNows longterm revenue growth and pro More...