Voice of the Customer (VoC) Jobs in South Africa

The Customer Onboarding Specialist is responsible for facilitating the seamless onboarding training and technical support for clients to enhance their satisfaction and success with our services. This position requires close collaboration with clients during the implementation phase tr More...

         Identify and understand customer needs to consistently provide a high quality service.         Follow clear instructions and guidelines to investigate resolve and process high volume customer enqu More...

         Identify and understand customer needs to consistently provide a high quality service.         Follow clear instructions and guidelines to investigate resolve and process high volume customer enqu More...

 The Customer Success Consultant will be working very closely with clients in the FMCG world to have a rigorous understanding of their business objectives priorities and investment decisions they are making or considering. This will enable you to highlight unmet client needs More...

Were looking for talented customer service agents to join the CSR Holdings team.This position is for an international telecommunications client. Ideally were looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications media insu More...

         Identify and understand customer needs to consistently provide a high quality service.         Follow clear instructions and guidelines to investigate resolve and process high volume customer enqu More...

         Identify and understand customer needs to consistently provide a high quality service.         Follow clear instructions and guidelines to investigate resolve and process high volume customer enqu More...

 The Customer Success Consultant will be working very closely with clients in the FMCG world to have a rigorous understanding of their business objectives priorities and investment decisions they are making or considering. This will enable you to highlight unmet client needs More...

Job Title: Customer Service Specialist Location: Remote (CST Time zone) Salary Range: up to 1000 USD Work Schedule: Monday Friday 10:00 AM to 8:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives founde More...

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

         Identify and understand customer needs to consistently provide a high quality service.         Follow clear instructions and guidelines to investigate resolve and process high volume customer enqu More...

Collinson the Collinson that proudly employ over 1100 talented individuals in over 20 locations worldwide and we are dedicated to helping our clients acquire retain and optimize the value of their customer relationships. Some of our products and services include Priority Pass the worl More...

 The Customer Success Consultant will be working very closely with clients in the FMCG world to have a rigorous understanding of their business objectives priorities and investment decisions they are making or considering. This will enable you to highlight unmet client needs More...

Role: Customer Support Associate Working Hours: US Central Hours 8am5pm CST Salary: $1500 per month Only CVs in English will be considered Company Overview Our client is a dynamic platform designed to empower businesses and professionals in the construction and real e More...

Position Summary We are searching for inspiring and wellrounded Customer Support Agent to join our digital health platform Holisticly which is designed to offer integrated whole person solutions. As a Customer Support Agent youll be the friendly face and problemsolving expert assist More...

Job Title: Customer Experience Manager Location: Cape Town South Africa Job Type: Fulltime Number of Openings: 1 Salary: Job Responsibilities: Oversee and enhance the customer experience through proactive management and engagement strategies. Conduct training sessions for More...

Embark on a rewarding journey with iKhokha as we seek a Customer Support Officer to join our thriving Product Division. Were in pursuit of an extraordinary individual a customercentric pro with a sense of urgency and unwavering commitment to tackling and resolving technical support q More...

Job Title: Head of Digital CX Solutions Lead Location: Cape Town South Africa Job Type: FullTime Number of Openings: 1 Job Responsibilities: Responsible for solution ideation and design of customer experience (CX) solutions. Skilled in designing overall technical architec More...

Job Specification: HubSpot Customer Support Representative Position Title: HubSpot Customer Support Representative Employment Type: Fulltime Remote Location: Remote (Must be available to work US Eastern Standard Time hours) Salary: R25 000 to R45 000 pm Role Overview We are seeking a More...

Job Title: Assistant Customer Experience Manager Location: Cape Town South Africa Job Type: Fulltime Number of Openings: 1 Job Responsibilities: Develop and implement effective corporate communication strategies to enhance customer experience. Manage internal communications i More...