Vp Customer Success Jobs in Riyadh

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

Opportunity to join an early-stage climate tech start up with global aspirations. Competitive compensation, including an attractive employee option program. Unlimited PTO and flexible working schedule. Stipend for home office setup and co-working space.

As a Senior Knowledge Analyst (SKA) within Knowledge Team in KSA, you will work in a growing global team , with primary focus on the Middle East region and its clientele, providing consumer research expertise and insights whilst working together with case and proposal teams to provide More...

✔️ 24 days of vacation per year; ✔️ Paid sick leave; ✔️ Attractive office location and facilities; ✔️ Private health insurance; ✔️ Breakfasts and lunches in the office (partially paid for by the Company); ✔️ Language classes (partially paid for by the Company); ✔️ Social Club of More...

Manage customer inquiries via email and phone. Schedule and confirm appointments with clients. Maintain and update customer records in our CRM system. Qualifications: Strong customer service skills. Proficiency with CRM software. Excellent communication and organizatio More...

The chance to make an immediate impact at a global gaming enterprise that is scaling quickly A culture that values tenacity, adaptability, curiosity & accountability Competitive compensation and benefits reflective of your experience and skills. Guaranteed 1 month bonus after More...

Location: Saudi Arabia Job Summary:We are seeking a highly organized and experienced professional to oversee the administrative and operational functions of the office ensuring that all office activities run smoothly and efficiently. The Office operator will coordinate the daytoday ac More...

Support the GAM to develop, drive and implement account strategies and initiatives; coordinate account planning across service lines and for the different regions. Support GAM in monitoring and supporting the deployment of the multiple initiatives within the priority accounts progr More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Location Riyadh KSA Key Responsibilities Generate and qualify leads for new logos and opportunities Work with partners to share leads and activate the pipeline Coordinate product demos and technical POCs with PreSales Profile license compliance and new project opportunities to More...

Strong computer skills and experience working within a similar office based position. Problem solving skills and customer focus skills. Patience, empathy, flexibility. Ability to perform under pressure and ‘’can do’’ attitude. Strong team player. Online More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

You have at least 2 years experience within a Customer Service role, ideally within the Hospitality or Customer Care Services in a Call Center. You possess excellent interpersonal as well as written and verbal communication ss in German (mother tongue level) and English (proficienc More...

The Principal Technical Consultant for Customer & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNows Customer Service Management (CSM) and Field Service Management (FSM) solutions. This role focuses on delivering bestpr More...

Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services. Guide members on points of contact for queries and communication. Update members on insurance coverage details, follow up cases, inqu More...

The Principal Technical Consultant for Customer & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNows Customer Service Management (CSM) and Field Service Management (FSM) solutions. This role focuses on delivering bestpr More...

The Senior Technical Consultant for Customer & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNows Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions. This role focuses on deliver More...