Customer Support Jobs in Riyadh

Deliver high quality support and operate as a safety net to customers of our SaaS product. Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries. Resolve customer inquiries in a timely More...

A proactive approach to support A+ listener Advanced communication and interpersonal skills Empathy and patience Great organizational & time management skills Familiarity with CRMs and internal databases Hustle mentality The drive to succeed

Main Purpose: Communicate with customers to answer their inquiries and solve their problems. Responsibilities: Respond to customer queries in a timely and accurate way via phone email or chat. Building good relationships with clients. Resolving complaint More...

Provide timely and accurate responses to customer inquiries and support requests via various channels, including email, chat, and phone Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed Maintain a high level of product k More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example by testing different scenarios or impersonating users) Update our i More...

Troubleshooting and Technical Support skills Experience in providing Customer Support Knowledge of Operating Systems Excellent Customer Service skills Strong problem-solving abilities Ability to work well in a team environment Strong communication skills

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiries Excellent phone etiquette and communication skills to interact with customers in a friendly and professional manner Proven ability to deliver high-quality custome More...

● Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction ● Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services ● Develop and maint More...

Minimum 10 years of demonstrated experience in Aluminium flat-rolled products Must have demonstrated experience in quality management systems (ISO & IATF) Must have experience in can body, can end & Automotive products development, improvement and product technology Mu More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...

1 . Client Relationship Management: Build and maintain strong, long-lasting relationships with assigned clients. Understand the clients' business needs, objectives, and challenges. Act as a trusted advisor to clients, providing expert guidance and solutions. 2 . Sales Growt More...

Main Purpose : We are looking for a dedicated IT support to provide quick and helpful technical assistance on computer systems. You will answer inquiries regarding basic technical issues and provide advice on resolving them. Excellent IT support should have good technical knowledge an More...

Develop and maintain strong relationships with clients to understand their needs and provide personalized support Respond to customer inquiries and provide accurate information about our products and services Handle complaints and resolve issues in a timely and professional manner More...

About Our Client: One of Saudis leading companies in the construction and finishing industries manufacturing highquality national products that meet international standards. It strives to supply and sell a variety of products catering to local and regional markets at compe More...

Assist clients in the onboarding process, ensuring a smooth transition from sales to active product usage. Collaborate with internal teams to facilitate the implementation of KUDO products, addressing any technical or logistical challenges. Provide training sessions to ensure clie More...

Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Develo More...

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network se More...