Customer Support Jobs in Riyadh

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

✔️ 24 days of vacation per year; ✔️ Paid sick leave; ✔️ Attractive office location and facilities; ✔️ Private health insurance; ✔️ Breakfasts and lunches in the office (partially paid for by the Company); ✔️ Language classes (partially paid for by the Company); ✔️ Social Club of More...

Process orders, returns, and refunds accurately and in accordance with company policies and procedures. Maintain thorough and accurate records of customer interactions and transactions in our CRM system. Collaborate with cross-functional teams to escalate complex issues and ensure More...

Follow communication procedures and guidelines according to the company policy, when handling different topics. . Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Identify custo More...

High school diploma or equivalent; bachelor’s degree preferred. Proven experience in customer service or a related field, with a strong track record of delivering exceptional customer experiences. Excellent communication skills, both verbal and written, with the ability to a More...

High school diploma or equivalent; bachelor's degree preferred. Proven experience in customer service or a related field, with a strong track record of delivering exceptional customer experiences. Excellent communication skills, both verbal and written, with the ability to art More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Candidates must demonstrate an ability to debug software reliability issues in a distributed environment, coupled with excellent interpersonal and communication skills. A curious, collaborative, self-driven, and innovative mindset is key, along with the initiative to lead. A Bache More...

At the Vitrolife Group we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby. Job Description:The job involves overseeing the da More...

Design and Implementation: Design cathodic protection systems for pipelines, storage tanks, marine structures, and other metal infrastructure. Conduct field surveys and site assessments to determine the most effective cathodic protection solutions. Prepare detailed engineering More...

Roles and responsibilities We are currently seeking a Support Officer to join our team and provide exceptional customer service and support to our clients. As a Support Officer, you will be responsible for assisting customers with inquiries, troubleshooting technical issues, and reso More...

Troubleshooting and Technical Support skills Experience in providing Customer Support Knowledge of Operating Systems Excellent Customer Service skills Strong problem-solving abilities Ability to work well in a team environment Strong communication skills

Roles and responsibilities Support the overall sales and marketing activities in the respective region. Support the sales team in the activities related to offers preparation and orders processing. Support the BU teams in promotional events planning and preparation. Support the sales More...

Experience in managing credit operations and providing financial services. Deep knowledge of financial policies and procedures. Ability to provide financial advice and customer support. Negotiation and customer relationship management skills. Ability to analyze financial data and make More...

Are you a highly organized and detailoriented individual with a passion for supporting sales teams LAWAZEM is seeking a Sales Support Coordinator to join our remote team. As a Sales Support Coordinator you will play a crucial role in assisting our sales team with administrative tasks More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...

Supervise and coordinate the work of supermarket staff to ensure high levels of customer service and satisfaction Monitor inventory levels, conduct regular stock checks, and order products as needed to ensure optimal availability and minimize wastage Oversee the receiving and stor More...

- Engage with customers through live chat, providing prompt and knowledgeable responses to inquiries related to STC products and services. - Accurately identify, troubleshoot, and resolve customer issues, escalating complex matters to appropriate teams as necessary. - Maintain high st More...

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex is More...

Roles and responsibilities Gathers statistics and general data; reviews, analyzes, and combines the information into established reports for use within and outside the group. Such reports may be in spreadsheet or graphical format, or narrative style word processing. May be responsib More...