Customer Support Jobs in Riyadh

Process orders, returns, and refunds accurately and in accordance with company policies and procedures. Maintain thorough and accurate records of customer interactions and transactions in our CRM system. Collaborate with cross-functional teams to escalate complex issues and ensure More...

Follow communication procedures and guidelines according to the company policy, when handling different topics. . Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Identify custo More...

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

✔️ 24 days of vacation per year; ✔️ Paid sick leave; ✔️ Attractive office location and facilities; ✔️ Private health insurance; ✔️ Breakfasts and lunches in the office (partially paid for by the Company); ✔️ Language classes (partially paid for by the Company); ✔️ Social Club of More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Design and Implementation: Design cathodic protection systems for pipelines, storage tanks, marine structures, and other metal infrastructure. Conduct field surveys and site assessments to determine the most effective cathodic protection solutions. Prepare detailed engineering More...

Roles and responsibilities We are currently seeking a Support Officer to join our team and provide exceptional customer service and support to our clients. As a Support Officer, you will be responsible for assisting customers with inquiries, troubleshooting technical issues, and reso More...

Troubleshooting and Technical Support skills Experience in providing Customer Support Knowledge of Operating Systems Excellent Customer Service skills Strong problem-solving abilities Ability to work well in a team environment Strong communication skills

Roles and responsibilities Support the overall sales and marketing activities in the respective region. Support the sales team in the activities related to offers preparation and orders processing. Support the BU teams in promotional events planning and preparation. Support the sales More...

We are seeking a dedicated and empathetic Customer Service Executive to join our team. In this role you will play a pivotal role in enhancing our customers experiences by providing outstanding support addressing their inquiries and resolving their issues effectively. You a More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...

Are you a highly organized and detailoriented individual with a passion for supporting sales teams LAWAZEM is seeking a Sales Support Coordinator to join our remote team. As a Sales Support Coordinator you will play a crucial role in assisting our sales team with administrative tasks More...

Supervise and coordinate the work of supermarket staff to ensure high levels of customer service and satisfaction Monitor inventory levels, conduct regular stock checks, and order products as needed to ensure optimal availability and minimize wastage Oversee the receiving and stor More...

- Engage with customers through live chat, providing prompt and knowledgeable responses to inquiries related to STC products and services. - Accurately identify, troubleshoot, and resolve customer issues, escalating complex matters to appropriate teams as necessary. - Maintain high st More...

Key ResponsibilitiesVIP Account ManagementAct as the primary point of contact for VIP customers ensuring their needs are met and their expectations are exceeded.Build and maintain strong trusted relationships with key clients to foster longterm partnerships.Understand customer busines More...

Job Title: Support Coordinator Location: Riyadh Reports To: Maintenance Manager Job Summary: The Support Coordinator is responsible for overseeing maintenance and workflow across multiple departments including company branches and staff accommodations. The role involves ensuring smoot More...

Lead a team of SAP Group Reporting consultants and ensure the successful delivery of projects Collaborate with clients to understand their financial consolidation, reporting, and analysis requirements and provide expert guidance on SAP Group Reporting solutions Design, configure, More...

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex is More...

Roles and responsibilities Gathers statistics and general data; reviews, analyzes, and combines the information into established reports for use within and outside the group. Such reports may be in spreadsheet or graphical format, or narrative style word processing. May be responsib More...

CCDS is a leading provider of information technology and services, specializing in delivering innovative IT solutions and next-gen cybersecurity services. We are currently looking for a dedicated Saudi IT Support Specialist to join our dynamic team. This role will be crucial in provid More...