Customer Service Excellence Jobs in Riyadh

The Engineering Excellence Associate Director is a leadership role focused on driving and maintaining high standards of engineering practices within an organization. Their responsibilities typically include developing and implementing engineering standards and best practices, overseei More...

The Assistant Manager of the Customer Contact Management (CCM) Center of Excellence plays a vital role in supporting the strategic objectives and operational efficiency of the center. This position works in close collaboration with the Coe Manager to implement best practices, manage t More...

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual retail office and network targets and Commercial objectives. Job Outline: Lead the day to day operations of the team and ensure More...

Roles and responsibilities We are looking for a highly motivated and customer-centric individual to join our team as a Customer Advisor. As a Customer Advisor, you will be the primary point of contact for our customers, providing them with excellent service and support. This role re More...

Serve as the main point of contact for customers, addressing their inquiries and providing solutions in a timely and professional manner. Build and maintain strong relationships with customers, ensuring their needs are met and their expectations are exceeded. Proactively identify More...

Roles and responsibilities This position is under the Security Excellence that manages all Security related Documents, Data Management and Document Control functions. This position will provide support for any role in the Security Excellence Document Control and Administration in More...

Service Design and Architecture: Develop and implement comprehensive service designs that align with the customer's requirements and business goals, ensuring scalability, flexibility, and efficiency Stakeholder Engagement: Work closely with customer stakeholders to gather and d More...

Roles and Responsibilities Provide daily administration & support on all aspects of SAP Basis, including ECC6 EHP8, EP Portal, VIM/OTAS, PI, BI and BW on HANA, MII on HANA. Evaluate, install, configure, deploy SAP applications, systems software, products, More...

Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc..) Organise the required project site logistics (site huts, tools etc.). Co-ordinate with customer for entry gate pass, work permit etc. Co ordinate with Sal More...

Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement. Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems. Securing proper responses from the customers' compl More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Job Duties: Manage key customer accounts and ensure excellent customer service. Follow up on customer requests and meet their needs according to agreed standards. Coordinate between internal teams and customers to resolve issues and provide solutions. Provide periodic reports on acco More...

Leadership skills: Ability to lead and direct various work teams to ensure excellent customer experience. Deep understanding of customer experience: Ability to analyze the customer journey and improve touchpoints to ensure customer satisfaction and enhance customer loyalty. Communic More...

Provide high-quality support via phone, email, and help tickets for any inbound customer requests. Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates. Liaise with Medical Affairs te More...

We’re stable. We raised $35M and have years of runway. We're remote first and have more than 10 years of experience leading distributed teams at Elastic. Our team is distributed around the world, mainly in Europe and the east coast of the USA. Be part of a healthy cultur More...

Collect and analyze customer feedback from various sources using the Medallia platform Create reports and dashboards that visualize customer feedback data and trends Provide insights and recommendations to improve customer satisfaction and loyalty Support CX Central Team and CX C More...

Educational Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Customer Service Knowledge: A deep understanding of customer service principles and how to provide excellent customer service. Leadership skills: The ability to lead the custom More...

Process orders, returns, and refunds accurately and in accordance with company policies and procedures. Maintain thorough and accurate records of customer interactions and transactions in our CRM system. Collaborate with cross-functional teams to escalate complex issues and ensure More...

Job BriefWe re on a hunt for a growth marketer to join one of the fastest growing higher education institutes in North Bengal to help us scale our organization with his holistic approach.Your main duties include running experiments across the funnel, improving conversion rate, and w More...

Open position: Accounts Receivable (AR) and Collection (MNC Company) An MNC company in Malaysia is looking for Accounts Receivable (AR) and Collection to join the team and be based in the Selangor office. Key responsibilities and requirements include:Having experience working in IT ba More...