Assistant Service Jobs in Riyadh

Provide high-quality support via phone, email, and help tickets for any inbound customer requests. Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates. Liaise with Medical Affairs te More...

Minimum five (5) years of professional experience in customer success, technical account management, or client relationship management roles with a demonstrated history of increasing adoption, retention, and customer satisfaction Experience managing a fast-growing book of accounts, More...

Communication skills: Ability to communicate effectively with customers via phone and email. Excellent verbal and written communication skills in the local language and English if the main language of communication. Technical skills: Ability to use computers and office applications More...

Manage Customer value management activities in terms of monitoring the data quality and accuracy. Set the right customer segmentation parameters, develop the overall segments specific and consistent customer segment profiling and treatment policies and ensure their alignment with r More...

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Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

Degree in business administration or related field. Excellent communication skills. Ability to solve problems and meet customer needs. Ability to deal with difficult situations effectively. Knowledge of methods to improve customer services. Commitment to providing outstanding customer More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

Supports the smooth running of the front office department where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort delivering a positive and timely response to guest enquiries and More...

Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor. Leadership and direction skills: The ability to manage and direct the work team effectively, and motivate them t More...

Initiate and coordinate the implementation of clients for designated regions Mediate between all deugro departments required to engage for a successful client onboarding Support and guide the regional stakeholders in Sales and Operations in implementing and re-engineering named ac More...

Exceptional communication skills, highly organized, collaborative, and detail-oriented Empathetic, positive attitude with a desire to help our customers reach their goals: you’re passionate about making our customers look good! Curiosity and the desire to learn and practical More...

Develop and maintain strong relationships with clients to understand their needs and provide personalized support Respond to customer inquiries and provide accurate information about our products and services Handle complaints and resolve issues in a timely and professional manner More...

Excellent communication skills and the ability to interact with customers effectively and professionally. Deep understanding of customer needs and expectations and ability to analyze data related to customer experiences. Ability to design and implement customer experience strategies t More...

Conduct thorough assessments of current customer experiences across all channels and touchpoints. Develop comprehensive CX strategies and roadmaps aligned with business objectives and customer needs. Utilize customer feedback, journey mapping, and data analytics to identify pain p More...

Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success. Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilit More...

Nuestro cliente es un Tier 1 del sector del autom vil, con varias plantas a nivel nacional e internacional, en continuo proceso de expansi n y acostumbrado a trabajar con distintos OEM Se trata de una empresa s lida, que est experimentando un importante crecimiento, posicion n More...

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