Field Technical Support Jobs in Portugal

Boost IT is a Portuguese technology consultancy company we are integrated into one of the most entrepreneurial groups in Portugal with investment in more than 30 companies.We want to be known for being the most dynamic energetic and reliable company to operate in the market and for th More...

Key Responsibilities: Respond to customer inquiries via phone email or chat. Troubleshoot and resolve issues related to the platform including problems with playing videos uploading membership issues and bugs. Identify and document client problems and categorize cases and bugs. Stay u More...

Position: Customer Support Advisor (European Portuguese) Location: Lisbon Portugal Work Schedule: Fulltime role (40 hours per week).Rotative shifts including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possibilit More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Are you fluent in Danish and have strong communication skills We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You ll Do: Communicate with customers via phone chat and email Monitor and resol More...

Key Responsibilities: Review and moderate content posted on the platform ensuring it complies with community guidelines and policies.Evaluate and remove offensive harmful or inappropriate material from the platform.Flag and report content that violates legal requirements or company st More...

Position: Customer Support RepresentativeLocation: Lisbon PortugalEmployment type: FulltimeDUTIES AND RESPONSIBILITIES:Provide optimal advice regarding various client queriesRespond to customers queries in timely and efficient mannerProvide clear information about products and service More...

Key Responsibilities: Provide exceptional customer service through various channels including phone email and chat.Assist customers with inquiries related to products and services ensuring their needs are met effectively.Maintain accurate documentation of customer interactions and upd More...

Portuguese speaking Customer Support Advisor Location: Lisbon Start Date: November 6 2024 Work Schedule: Monday to Sunday 24/7 (Rotative shifts including night shifts) Days Off: 2 days (rotative) Workload:40 hours/week (Fulltime) Work Arrangement: OnSite Are you ready to kicksta More...

About the Company:We are an international company looking for a skilled Russianspeaking Customer Support Translator to join our team. This is a remote position allowing you to work from anywhere in Portugal but you must be a resident of Portugal with a valid work permit. Position: Rus More...

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Afrikaans speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon Portugal Employment type: Fulltime Remunerati More...

Were looking for Turkish speaking Customer Service Advisors to join our clients team in the beautiful Portugal! What youll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate valid and complete information by using the right More...

In collaboration we areworking with a leading multinational technology BPO business which is looking to recruit an Italianspeaking Customer Support Agent for their offices in Lisbon.Location: Lisbon PortugalEmployment type: FulltimeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES More...

Key Responsibilities: Handle customer inquiries via phone email and chat in Norwegian.Assist customers with productrelated questions troubleshooting and general support.Ensure timely and effective resolution of customer issues while maintaining high service standards.Accurately docume More...

Key Responsibilities: Provide exceptional customer service through various channels including phone email and chat.Assist customers with inquiries related to products and services ensuring their needs are met effectively.Maintain accurate documentation of customer interactions and upd More...

Key Responsibilities: Respond to customer inquiries via phone email and chat in a timely and professional manner.Resolve issues related to product information order status account inquiries and general support.Troubleshoot and provide solutions for a wide range of customer concerns.Ma More...

Position Overview We are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position off More...

Key Responsibilities: Provide highquality support to SMB clients across multiple channels (chat email and phone) in both Turkish and English.Make outbound calls for email inquiries and when necessary for chat ensuring timely and effective query resolution.Offer pre and postsales suppo More...

Your tasks:Handle incoming user requests via telephone email and chat.Log call details into case management systems and provide responses and resolutions within SLA to customers.Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolu More...

Key Responsibilities: Provide timely accurate and friendly support to customers via phone email and chat.Assist customers with inquiries related to products services orders billing and account issues.Troubleshoot and resolve customer issues efficiently ensuring a positive customer exp More...