drjobs Dutch Customer Support In Lisbon

Dutch Customer Support In Lisbon

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Job Location drjobs

Lisbon - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibilities:

  • Respond to customer inquiries via phone email and chat in a timely and professional manner.
  • Resolve issues related to product information order status account inquiries and general support.
  • Troubleshoot and provide solutions for a wide range of customer concerns.
  • Maintain a high level of customer satisfaction by providing exceptional service and personalized support.
  • Collaborate with internal teams to ensure customer issues are addressed promptly.
  • Keep accurate records of customer interactions and follow established procedures.

Requirements:

  • Native Dutch speaker.
  • Proficient in English (B2 level or higher).
  • Excellent communication skills both verbal and written.
  • Previous experience in customer support is an advantage but not required.
  • Ability to handle multiple tasks simultaneously and work in a fastpaced environment.
  • Problemsolving skills and a customercentric approach.

Benefits:

  • Competitive salary.
  • Opportunity to work in a vibrant international environment in Lisbon.
  • Training and ongoing development to enhance your skills.
  • Supportive and friendly work culture.

Remote Work :

No

Employment Type

Full Time

Company Industry

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