Dutch Customer Support In Lisbon
Dutch Customer Support In Lisbon
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner.
- Resolve issues related to product information order status account inquiries and general support.
- Troubleshoot and provide solutions for a wide range of customer concerns.
- Maintain a high level of customer satisfaction by providing exceptional service and personalized support.
- Collaborate with internal teams to ensure customer issues are addressed promptly.
- Keep accurate records of customer interactions and follow established procedures.
Requirements:
- Native Dutch speaker.
- Proficient in English (B2 level or higher).
- Excellent communication skills both verbal and written.
- Previous experience in customer support is an advantage but not required.
- Ability to handle multiple tasks simultaneously and work in a fastpaced environment.
- Problemsolving skills and a customercentric approach.
Benefits:
- Competitive salary.
- Opportunity to work in a vibrant international environment in Lisbon.
- Training and ongoing development to enhance your skills.
- Supportive and friendly work culture.
Remote Work :
No
Employment Type
Full Time
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