Service Quality Jobs in Philippines

Key Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Par More...

Responsibilities include: Management of daytoday operations process flow and state of the facility Management of bluecollar line staff Ensuring compliance to standards (e.g. service process & output chemical usage quantities) Contributing to the achievement of company sales targets P More...

Deal with patients inquiries of their hospital bills and benefits from insurance.Audit transactions and provide feedback to improve quality.Monitor compliance with established processes policies and guidelines.Share report and analysis based on quality audit results.Analyze informatio More...

SVC PH Inc. an affiliate of Executive Boutique Call Center is currently looking for a Quality Assurance Analyst to start ASAP! Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated More...

About the Role: We are seeking a highly organized and detailoriented Chatter Quality Manager to oversee and ensure the quality of communications within our platform. The ideal candidate will have experience in moderation ideally from platforms like TikTok and will be responsible for m More...

Position: Client Services Coordinator Working hours: MF 9am5pm CST timezone Salary Range: $9001500/month About the company: Helping professionals advance their careers with optimized tools like a resume cover letter interview preparation and LinkedIn optimization. About t More...

About the Job Location: Makati City Corporate Title: R&F Work Arrangement: Onsite Our Customer Service team is looking for experienced professionals to join us in Makati City with the role of Customer Service Representative. In this role you will be the primary point of contact fo More...

Roles and responsibilities Identify mitigate and prevent potential production issues early in the development process. Learn and comprehend product features to develop a clear detailed understanding of product testing requirements Perform various regression testing processes (feature More...

JOB SUMMARY: Responsible for maintaining accurate audits of accounts processed by the associate. Quality Analyst ensures compliance with industry standards and clientspecific guidelines. Quality Analyst monitors tracks and trends audit findings to be shared with the management team (O More...

The Customer Experience Executive will receive training and is expected to have mastery and knowledge of the Clients features benefits quality and other service elements which can be made available to customers in the future. The primary responsibility is to respond to customer servic More...

ResponsibilitiesYou will be performing the following duties:Acting as a source of information for current and prospective customers by answering inbound product queriesProcessing customer orders opening accounts and recording sale informationResolving customer complaints by clarifying More...

ResponsibilitiesYou will be performing the following duties:Acting as a source of information for current and prospective customers by answering inbound product queriesProcessing customer orders opening accounts and recording sale informationResolving customer complaints by clarifying More...

ResponsibilitiesYou will be performing the following duties:Acting as a source of information for current and prospective customers by answering inbound product queriesProcessing customer orders opening accounts and recording sale informationResolving customer complaints by clarifying More...

LOOKING FOR FILIPINOS OR PHILIPPINEBASED CANDIDATES *We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your More...

JOB SUMMARY: Responsible for managing the process in the Training and Quality Team towards organizational goals. Leads with excellence motivate the team member to work efficiently. Observes compliance and keep confidentiality of information. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Pa More...

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such he/she manages all major issues coordinating the activities with More...

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such he/she manages all major issues coordinating the activities with More...

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such he/she manages all major issues coordinating the activities with More...

Responsibilities Team Leadership: Manage and lead a team of Customer Support Specialists ensuring high levels of team performance and customer satisfaction.Training & Development: Conduct training sessions for new hires and provide ongoing training and development for team members More...

Position : Data Research and Quality Analyst Work Hours (Client) : 8 hours per day 3hour overlap with 9am to 7pm CET (Central European Time) Holidays : US holidays or local holidays up 12 holidays per year Pay Range : $1000 $1500/month (depending on experience interview asse More...