Quality Services Jobs in Taguig

Requirements: Minimum of 6 years experience/exposure in Quality with at least 8 years of overall experience in BPO or Shared Services setupAt least 3 years of people management background. (Supervisory/Managerial support)Effective communication skills. Can drive discussions with seale More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Key Requirements: Candidate must possess at least a Bachelors/College Degree Others or equivalent.Overall work experience: 15 years minimumBPO Experience: 10 years minimumQuality Experience: 8 years minimumApplicants must be willing to work in BGC on a midshift scheduleSix Sigma Black More...

Responsibilities: Responsible for Service Delivery Quality (Quality Control Quality Assurance and Quality Improvement) for all operations in the PhilippinesHelp address client complaints related to quality of serviceHelp oversee quality framework development for new operationsParticip More...

Responsibilities: Process Management Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around themProcess Control & Verification Deploy and Monit More...

This role is responsible to provide support to HR Contact Center services and process to ensure accurate processing of basic to moderate employee requests tickets calls and chat in compliance with internal and external regulations service level agreements processes and procedures.Perf More...

This role is responsible for providing routine transactional support on HR Contact Center services and processes to ensure accurate processing of basic employee requests regarding the HR system via tickets in compliance with internal and external regulations service level agreements p More...

This role is primarily responsible to provide administrative support and coordination to various HR operations including job changes letters data validation and reference letters in compliance with the service level agreements processes policies and procedures.Responsibilities & D More...

Responsibilities & DutiesPerform simple activities in compliance with established procedures strategies and methodologies in compliance with servicelevel agreements processes policies and procedures.Raise gaps relevant to the SOP/DTP. Escalate to Senior and Team Lead for process a More...

The role will primarily be responsible in providing support to the endtoend onboarding services in compliance with the service level agreements policies processes and procedures of the company. Responsibilities & Duties Administer onboarding documents generation distribu More...

 This role is primarily responsible to provide daytoday administrative support and coordination related to employee data management in compliance with the service level agreements processes policies and procedures. Responsibilities & Duties Perform intermediate to a More...

Independently manage all activities relating to global mobility activities ensuring the Global Mobility onshore teams receive appropriate resolution in a timely manner and all necessary follow up is carried out in line with AECOM policy.Work with autonomy and apply critical thinking. More...

Responsibilities:Youll be the operational and people leader of the studio responsible for the success of the team and the work it createsYoull work with marketing leadership to understand business and marketing strategies and needs their design ramifications and ensure the studio is r More...

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and postacceptance activities in compliance with the service level agreements processes policies and procedures.Create and distribute assigned offer l More...

The Veterinary Service & Training Specialist is responsible for providing technical support to Sales and Farm customers in terms of disease control and swine/poultry management to help maintain customers and generate sales.DUTIES AND RESPONSIBILITIES:Technical Support to Farm More...

The role is part of the Global Mobility Team in Manila which is responsible for delivering firstrate support and administrative services to AECOM employees identified for international assignments. The role involves working on administrative tasks focused on vendor management assignme More...

Perform basic HR systems (Workday) requests and transactions by following standard methodologies resolve HR systems related ticketsProcess assigned bulk requests.Escalates complex HR systems queries to the backend support (Workday) or senior members of the group as necessary.Ensures a More...

The Development Tester will work closely with all departments to ensure they meet their goals and ensure that the QA team is kept updated on developments. Testing both the game and supporting tools the development tester should have a good understanding of the Game Development Life Cy More...

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter exp More...

Responsibilities Lead and shape the Manila Business Solutions Team. The team is consisting of business analysts CMS/Configuration analysts and data scientist. Partner with global functional leaders in implementing and cascading best practices and quality working standards to achieve t More...