Customer Acquisition Jobs in Kuala Lumpur

POSITION SUMMARY : To service and coordinate all order related activities to meet the requirements of the customers.JOB RESPONSIBILITIES:1. Act as the primary customer interface for order management and responsible for processing customer orders and order changes to achieve timel More...

We SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ Selangor where innovation meets excellence. As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Customer Service Specialists providing unrivall More...

Respond to clients issue and enquiries promptly through phone call email chat and internal softwareIntroduce and demonstrate the system to customers such as account registration job posting and etcResponsible to escalate clients issues to the sales team.Support the Account Manager by More...

Job Summary:Manage bothInbound & Outbound Call Fax and Letter for Front and Back Office services (Spore/NZ).The Responsibilities of the Role:1. Front Office.2. CSR will render the following service for enquiryvia calls & back office:Member particular update e.g. address phonePhonein More...

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing fee More...

Lead and manage the customer service team providing guidance support and performance feedback.Develop and implement training programs to enhance team skills in customer service communication and conflict resolutionServe as the primary point of contact for key clients and oversee the r More...

The core responsibility of this role is to provide highquality support by addressing customer and operator inquiries and issues ensuring asmooth and satisfactory service experience. The focus includescollaboration with internal teams multichannel communication andadhering to operation More...

Develop and execute customer success plans to boost retention reduce churn and identify upsell opportunities.Analyze customer feedback and data trends to proactively address challenges and improve service delivery.Collaborate with Sales Product and Marketing teams to align customer ne More...

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing fee More...

Overseeing the daily operations of the customer service team ensuring KPIs and service standards are met.Supports the developmental needs of team and coaching mentoring or craft coach & deliver training programs.Ensures that regular ongoing communication is happening with employee More...

The RoleThis is a key enabling role within SEEKs wellestablished data analytics function which was named a semifinalist in the Centre of Business Analytics (Melbourne Business School) 2023 Practice Prize!As a team we are data and analytics experts who get marketing and are great at di More...

The Customer Success Manager reporting to the Customer Service Manager focuses on assisting the Customer Service Manager inensuring customer satisfaction and happiness. The role emphasizesproactive engagement problem resolution and supporting thebroader goals of the customer service t More...

We are a worldleading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Customer Success Consultant to join our team. Our teams are collaborative vibrant and fastgrowing and all team members are empowered with the freedom to influence our bu More...

Develop and execute customer success plans to boost retention reduce churn and identify upsell opportunities.Analyze customer feedback and data trends to proactively address challenges and improve service delivery.Collaborate with Sales Product and Marketing teams to align customer ne More...

Position Overview: We are seeking a highly motivated and experienced Customer Support Trainer to join our team. As a Customer Support Trainer you will be responsible for providing training and support to our clients on our software products. You will also play a crucial role in ensu More...

EC 1 * * EC Qualifications : PC 7 3 N E  Additional Information : 2 Remote Work : NoEmployment Type : Fulltime

1 2 3 4 5 6 7 Familiar with payment channelrelated business; candidates with relevant work experience are preferred. Proficient in typing and capable of communicating with customers online to promptly resolve their issues. Proactively gather customer needs and suggestions and provide More...

1 2 3 4 5 6 7 Familiar with payment channelrelated business; candidates with relevant work experience are preferred. Proficient in typing and capable of communicating with customers online to promptly resolve their issues. Proactively gather customer needs and suggestions and provide More...

Job Summary: As a Customer Support Representative you will play a crucial role in ensuring the satisfaction of our customers. You will be responsible for providing prompt and efficient support to our clients through various communication channels including email live chat and phone. Y More...

Key Responsibilities: Manage a high volume of business and consumer account inquiries professionally and  effectively.Lead compilation and updating of accounting records with issued invoices processed payments new balances and customer contact information within all servicin More...