Customer Success Consultant
Customer Success Consultant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are a worldleading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Customer Success Consultant to join our team. Our teams are collaborative vibrant and fastgrowing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
- Assist customers in deploying the Delivery software into their business environment ensuring a smooth transition to the new system platform Serving as liaison between product and development
- Provision of training / demos to both internal and external stakeholders
- Understanding and improving Delivery adoption among customers
- Consistently engaging with staff providing regular feedback on software
- Provide support to Sales teams to close business opportunities
- Translating market requirements testing new features for market readiness whilst liaising with development Teams
Job Requirements:
- Well versed in leveraging and supporting Software as a Service (SaaS) solutions to optimize business operations and enhance user experience.
- Highly proficient in using Excel to analyze data create complex formulas and build meaningful reports.
- Meticulous in identifying discrepancies and ensuring accuracy across all tasks.
- Clear concise and effective in both written and verbal communication with teams and clients.
- Strong analytical mindset for identifying challenges and developing innovative solutions.
- Experienced in quality assurance processes and adept at diagnosing and resolving technical issues.
Employment Type
Full Time
