APAC Senior Marketing Associate Customer Research Insights - Hirer
APAC Senior Marketing Associate Customer Research Insights - Hirer
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1 Vacancy
Job Description
The Role
As an APAC Senior Marketing Associate in the Customer Research & Insights team at SEEK youll be part of a fastpaced and supportive environment where you can make a real difference. Youll work on complex challenges that have a direct impact on peoples lives helping us evolve our business and reach new heights.
In the role of APAC Senior Marketing Associate Customer Research & Insights Hirer you will be responsible for the management of our B2B agency research portfolio. This includes ongoing and bespoke studies that track key hirer trends across customer competitor market product and brand metrics. In this role you are responsible for delivering actionable insights that drive critical business decisions at both the APAC and local levels.
The position reports to the APAC Senior Marketing Manager Customer Research & Insights Hirer and collaborates closely with another APAC Senior Marketing Associate Customer Research & Insights Hirer who is responsible for managing our inhouse research portfolio.
Key Responsibilities
- Handle ongoing alwayson and tailored hirer research studies conducted via our agency partners endtoend. This includes working with others to uncover the business need and developing the research brief through to project delivery and implementing recommendations.
- Develop and deliver impactful proactive insights to the right people at the right time to influence critical business decisions.
- Work closely with the APAC Senior Marketing Manager Customer Insights & Research Hirer to develop compelling insightsled stories and narratives that amplify the voice of our hirers raising awareness of their key needs complexities priorities and pain points throughout the organisation.
- Build and maintain relationships with stakeholders to foster connectedness to find opportunities of proactive influence.
- Provide business consultation and advice about our hirers on an adhoc basis as requests arise.
- Build and maintain our hirer insights research repository to facilitate democratisation of insights at SEEK.
- Collaborate with the SEEK Hirer User Experience Research (UXR) team where appropriate to maximise value of new and existing work while minimising duplication of research.
- Play a supporting role on our inhouse research portfolio to assist with analysis and reporting.
The Team
The APAC Marketing Strategy team is responsible for shaping the overarching marketing and brand strategy working closely with segment product channel and country teams to ensure alignment with company objectives. The team manages a diverse portfolio of research studies and market/customer focused data analytics to uncover valuable customer insights ensuring the voice of the customer is integrated throughout the organisation. Additionally the team leads endtoend marketing operational alignment driving effective planning coordination and performance across the APAC Marketing team.
- Key stakeholders include the Executive and Commercial Leadership Teams Marketing Product Technology Sales and Service Commercial Growth and Strategy.
- Our team members are based in Melbourne Singapore and Kuala Lumpur providing an international perspective and collaboration across SEEKs key markets.
- This role is part of the Customer Research & Insights focus within the broader APAC Marketing Strategy team and will support markets across the APAC region
Qualifications :
Essential Qualifications Skills and Experience
- Proven track record of making an impact working in customer insights either inhouse or at a research agency
- Successful history effectively managing agency research studies endtoend
- Solid understanding of market research and data fundamentals including a broad range of research methodologies
- Strong interpersonal and stakeholder management skills
- Demonstrated ability to present insights through storytelling that influence critical business decisions
- Possess the skills to build concise meaningful and impactful PowerPoint presentations efficiently and effectively
Other Qualifications Skills and Experience
- Bachelors degree in business / marketing or related field e.g. psychology behavioral economics
- Experience using Q research software is advantageous but certainly not mandatory
- Prior experience with Qualtrics would also be advantageous
- Experience using emerging research technologies such as synthetic data
Additional Information :
At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with diverse backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable mindset but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond please advise us and we will be happy to assist.
For this role only those with eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
