Customer Retention Jobs in Kuwait City

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...

Roles and responsibilities 1. Customer Support and Service Handling Inbound Calls: Answer incoming calls from customers, addressing their inquiries, concerns, or complaints in a professional and efficient manner. Providing Solutions: Assist customers with problems, offering clear More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Manage large volumes of inbound and outbound calls. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately Identify customer needs, research issues, resolve complaints, a More...

Main tasks Communication with customers Be the main point of contact, diversify it with- Messages and quick problem solving You make clients manage the accounts management- A large number of clients who provide distinguished service - Medicine Old logistics- Collaborate with the logi More...

Design and implement technical solutions using the API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes and imp More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashion Partner with sales, product & engineering to ensure that customer’s needs are met Prioritize and drive resolution for escalated customer issues Provide feedback to pr More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Customer Service Assistant Responsibilities Attending training courses to develop product knowledge and develop customer service skills. Resolve customer inquiries via telephone, walk-in, mail, fax, and email. Processing and recording incoming calls in the CRM system. Determine c More...

GlobalReach Enterprises is seeking a Remote Administrative Assistant to support our customer relations team. The role involves managing customer communications, scheduling appointments, and maintaining customer records. Responsibilities: Manage customer inquiries via email and p More...

The Company Ooredoo is an organisation on the move. Thanks to our dedicated employees we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries ac More...

Lead Client Relationships: Be the primary point of contact for airline clients, fostering strong, long-term partnerships. Problem Solving: Address and resolve critical issues, ensuring seamless operations and client satisfaction. Growth Focus: Collaborate with internal teams to id More...

Upselling and cross-selling: Unknown to many, inbound call center agents are also responsible for identifying opportunities to upsell and cross-sell products and services to customers, increasing revenue and promoting customer loyalty. Doenting calls: In order to ensure that custom More...

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting Excellent communication and interpersonal skills Excellent ability to quickly unders More...

Customer Service Representative/Lead Facilitator Company: We Are Working Inc.Location: Remote (Work from Home)Hours: Fulltime or Parttime Flexible HoursAbout Us:At We Are Working Inc we assist injured individuals (or families of the deceased) in obtaining compensation for their losses More...