Senior Customer Service Agent Jobs in Amman

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors exceeds our customers’ expectations. More...

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs More...

Identify and resolve customer experience issues on our website and platforms by collaborating with cross-functional teams to implement solutions that optimise user journeys. Actively extend customer support via email and live chat, cultivating a personalised experience and motivati More...

- Improve customer success experience, create engaged customers, and facilitate organic growth - Take ownership of customers' issues and follow problems through to resolution - Establish clear client retention goals - Assist customers with setting up and navigating programs or More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

The Field Service Technician will perform maintenance, training, and work closely with military customers. This position desires a personwho has experience performing mechanical and electronics, on both the radiation and Backscatter technology systems as well as skills performing ins More...

Why should you be part of Deel's success story? A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We o More...

Handle customer inquiries and concerns via telephone and email Provide prompt responses to customer inquiries Gather and assess all relevant information to address inquiries and complaints Manage customer accounts Log details of actions taken Handle administrative tasks F More...

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors More...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro More...

About the job At Eppo, we are building the future of experimentation, so that every company can have an entrepreneurial, customer oriented culture. We believe that AB experiments uniquely put customers at the center of product decisions instead of political processes. Our More...

Why should you be part of Deel's success story? A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We o More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

Responsibilities: Make outbound calls Respond to Inbound calls Ability to convince clients of certain types of products Ability to warm transfer interested customers to the appropriate buyers and according to the criteria set by the program. Cross sale additional services to th More...

Role Purpose To support all tests, exams systems and delivery in Jordan. To ensure exams delivery runs smoothly. To support, train and monitor IT Service vendors across the country, train and monitor venue technicians either directly or through the IT Service vendors and help avoid t More...

Service Desk Admin I (NOSC)Responsibilities Provide enterprise level technical support and non-technical support regarding ITSM incident requests. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalat More...

Provides technical assistance leading up to and during CB / PB test delivery. ▪ Provides technical support in venue sourcing, implementation of CBT products and digital systems, conduct troubleshooting of devices used in all Exams delivery ▪ Log and report technical incidents of ex More...

Manage related promotions and campaigns. Lead and implement Loyalty Program to ensure customer retention, customer engagement, and customer experience. Provide innovative ideas to drive business and make sure customers’ needs, feedback, and suggestions are considered and add More...

Company Description MATRIX BUSINESS TECHNOLOGY is an innovative information technology and business solutions service provider, specializing in integration and consistency to provide the best solutions to meet clients' needs locally and regionally. The company is based in Amman, More...