drjobs Customer Success Specialist العربية

Customer Success Specialist

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1 Vacancy
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Jobs by Experience drjobs

1 - 4 years

Job Location drjobs

Amman - Jordan

Salary drjobs

JOD 8000 - 12000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

- Improve customer success experience, create engaged customers, and facilitate organic growth

- Take ownership of customers' issues and follow problems through to resolution

- Establish clear client retention goals

- Assist customers with setting up and navigating programs or software

- Promote the value of the product

- Set a clear mission and deploy strategies focused toward that mission

- Adopt and comply with success procedures, policies, and standards

- Keep accurate records and document customer success / service actions and discussions

Employment Type

Full-time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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