Customer Focused Jobs in Amman

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicate with current and potential clients via telephone, email, online chat, or social media. Listen attentively to questions and concerns More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

Piedmont Global Language Solutions (PGLS) offers language services consisting of interpretation, translation, transcription, language instruction, cultural sensitivity training, and localization. Our network of language professionals provides expertise in more than 200 languages, incl More...

Requirements Flexibility to work different shifts (including evenings, weekends, or holidays) Willingness to participate in training before hire and on-the job Excellent listening skills and an empathetic voice and manner Dedication to customer satisfaction Basic knowledge of More...

Work in an energetic call center environment answering inquiries through live chat, calls, emails, or social media platforms. Listen to customers’ questions and concerns and provide answers or responses. Provide total customer service by asking questions and listening to cus More...

Minimum 10 years of work experience, with a minimum of 5 years in Customer care. Minimum 5-7 years of supervisor/team leader/manager experience is a must. Ability to: multi-task in a dynamic environment, build relationships, solve problems, impact and influence. Customer Drive More...

Design, Measure, and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. Channels Performance: Evaluate the performance of digital & Phys More...

Company Description Taj Al Safa Real Estate Development Company, established in Amman in 2014, is a provider of distinguished residential and commercial projects. With over 20 years of experience in the real estate field, our team of industry professionals offers clients a unique More...

Your Job . Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitorin More...

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors More...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble More...

Responsible for improving customer retention through programs and service provided to the customer Actively listen to customers and provide them with solutions that meet or exceed what they need Explain and demo all digital products of Bayt.Com in person or online to ens More...

. Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitoring and audi More...

Proven experience in sales and customer relationship management Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to understand and articulate customer needs Self-motivated and target-driven Experience in the training and coach More...

Key job responsibilities Manage day to day operations with a team of 20-25 Customer Service Associates (CSAs). Hold Regular 1-1 with CSAs every week. Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Trac More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

Answer inbound calls and emails from clients with questions relating to their enrollment in our debt settlement program Perform data entry - Track and update to customer accounts via CRM Accurately maintain records by thoroughly updating client account information Daily managemen More...

Client Care Representative Description The Debt Settlement Client Care Representative will be a friendly, optimistic, and empathetic adviser to clients in our debt settlement program committed to providing an outstanding customer experience. Our representatives should be a master More...

Job Purpose: A Technology Risk professional within the 2LOD responsible for identifying, assessing, and recording risks to ensure technology risk owners develop remediation plans to keep the company resilient. Information Security lead for all Technology Change Committee Boards (C More...