Customer Success Manager
Customer Success Manager
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Job Description
Doyou have passion for Financial Markets and innovativefintechAre you in a client facing role and want to grow your career by establishing network amongst Clevel in the Finance industry Do you thrive in an entrepreneurial and fast pace environmentQuartr is now looking for an ambitious professional to join the sales teamensuring Quartr clientshave a great productexperience and outstanding service.
About the Sales team
Quartr is internationalizing thesales team consisting of highly driven professionals selling disruptive products across various industry verticals. Quartr is growing rapidly with international clients ranging from toptier hedge funds and toptier asset managers to sellside equity research institutions and Fortune 500 companies.This role is located in Stockholm with three days a week in office.
What youll do
As a Customer Success Manager at Quartr you are responsible for managing and working closely with our current clients to support their journey in extracting the most value out of the usage of our products and experience best in class service.You are responsible for renewals with current clients and users as well as:
- Demo and training sessions
- Servicing our clients requests and trials
- Extracting insights on the value delivered to clients to share with our product team to dictate the products direction
- Work closely with our team of high performing Account Executives to identify upsell opportunities
What will help you succeed
Interest in the stock market and investments
A superior ability to create rapport with new people develop and maintain relationships
High energy with creativity and curiousity with adaptable mindset
Strongknowledgeof the Finance industry and aninternational mindset
Experience fromclient facing roles and customer orientation
Experience in working with SaaS products
Professional outlookwith strongambition andbusiness acumen
Excellent communication skills in verbal and written
Previous experience from Customer Success roles is a plus
Note: you need to be based in Sweden with a valid work permit. We are also not looking for consultants or help from recruitment agencies.
Why join Quartr
Do your lifes work
We focus passionately on doing things with very high quality across our entire organization.
Join the foundational team
We are still in the very early innings of what we believe to be a multidecade journey.
High performingculture
Work from where you are the most productive. At Quartr we have a people first performing culture enabling your growth and development.
Skin in the game
We truly believe in the power of incentives and in sharing the companys success with the team so every employee is offered qualified stock options.
Competitive salary & options
To deliver at the highest level we of course need the best people. This is reflected in our compensation.
Wellness allowance
We want to encourage health and exercise through a generous wellness allowance.
About Quartr
Quartr is a software company serving the world of finance. The Quartr ecosystem gives millions of investors and corporate professionals worldwide easy access to firstparty information from public companies through various services including a web app a mobile app and an API solution. Recognized as one of Fast Companys Most Innovative Companies for 2024 Quartr is also backed by top investors.
Learn more about Quartr
Quartr x Perplexity our partnership with Perplexity
Fourth Most Innovative Company in Personal Finance 2024 as recognized by Fast Company
Employment Type
Full Time
