Insurance Verification and Authorization Specialist - Virtual Assistant
Insurance Verification and Authorization Specialist - Virtual Assistant
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Job Description
This is a remote position.
Virtual Rockstar is seeking a detailoriented and proactive Insurance Verification and Prior Authorization Specialist to join our client s dynamic physical therapy team in New Hampshire. This remote position plays a crucial role in ensuring patients receive the care they need without insurancerelated obstacles.
Our client s practice strives to be your familys physical therapist. Their mission is to provide cuttingedge evidencebased services that help their patients feel their best. They specialize in joint manipulations dry needling diagnostic ultrasound and cold laser treatments all delivered through personalized 1:1 care with 40minute individualized treatment sessions. They value worklife balance ongoing education and a supportive environment for both their patients and their team.
If you are passionate about helping patients navigate their insurance needs and want to be part of a dedicated team we d love to hear from you!
Responsibilities:
Verify patient insurance coverage and benefits
Obtain preauthorizations for various procedures
Update patient files with accurate insurance information
Clearly explain insurance benefits to patients
Liaise with insurance providers to clarify coverage details
Track the status of pending insurance claims
Assist patients with insurancerelated queries and concerns
Requirements
Previous experience in insurance verification or prior authorization preferably in a healthcare setting
Strong understanding of insurance processes and terminology
Excellent communication skills both written and verbal
Ability to work independently and manage time effectively
Familiarity with Nextiva phones Prompt EMR Virtual Sally (or similar virtual kiosks) and Google Chat is a plus
Strong attention to detail and problemsolving skills
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
