Microsoft Sales Administrator
Microsoft Sales Administrator
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98000 - 126000
1 Vacancy
Job Description
Why you ll love Softchoice:
We are a technology company that equips organizations to be agile and innovative and for their people to be productive creative and happier at work. That means moving them to the cloud helping them build the workplace of tomorrow and enabling them to make smarter decisions about their technology portfolio. By doing these things we create success faster and in circumstances otherwise not possible.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging continuously striving to do what s good for our people and communities.
- Submit and manage Salesforce cases for common quote order and contract activities
- Support CSP contract requests including contract creation product increases and product decreases
- Assist customers with access to product keys portal support providing documentation after the customer has purchased licenses
- Handle daily customer requests on existing Microsoft contracts and provide timely and accurate responses
- Coordinate with the sales team to provide information and documentation for Microsoft products and services
- Provide administrative support to Microsoft Category specialists and sales teams as needed
- Maintain records and files of sales activities and transactions
- Stay updated on the latest Microsoft products and services as well as licensing and professional services requirements
Requirements
- 3 years of experience as a sales administrator or coordinator preferably in the IT industry
- Proficient in Salesforce and Microsoft Office applications including Word Excel PowerPoint and Outlook
- Experience with Microsoft licensing models and agreements such as Enterprise Agreement Cloud Solution Provider and Microsoft Customer Agreement
- Familiar with Microsoft operational tools including the Volume Licensing Service Center Microsoft Admin Center and Microsoft Partner Center
- Certified as a Microsoft PartnerCommercial Executive (PCE) or willing to obtain certification within 6 months of hire
- Experience with Microsoft products and services such as Azure Microsoft Copilot Microsoft 365 and Windows 10
- Skilled in communication organization and problemsolving with the ability to handle customer inquiries and issues effectively and professionally
- Able to work independently and collaboratively with the sales team and other departments and manage multiple tasks and deadlines in a fastpaced environment
- Must be amenable to work in different US timezones (EST PST Central Timezone).
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
3+ years of experience as a sales administrator or coordinator, preferably in the IT industry Proficient in Salesforce and Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook Experience with Microsoft licensing models and agreements, such as Enterprise Agreement, Cloud Solution Provider, and Microsoft Customer Agreement Familiar with Microsoft operational tools including the Volume Licensing Service Center, Microsoft Admin Center, and Microsoft Partner Center Certified as a Microsoft Partner-Commercial Executive (P-CE) or willing to obtain certification within 6 months of hire Experience with Microsoft products and services, such as Azure, Microsoft Copilot, Microsoft 365, and Windows 10 Skilled in communication, organization, and problem-solving, with the ability to handle customer inquiries and issues effectively and professionally Able to work independently and collaboratively with the sales team and other departments, and manage multiple tasks and deadlines in a fast-paced environment Must be able to work night shifts (EST).
Education
Bachelor's degree
Employment Type
Full Time
