Client Success Sales Coordinator
Client Success Sales Coordinator
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2years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Be On Top of HighEnd Real Estate Client Journeys as a Client Success & Sales Coordinator
This is a remote position.
PartTime 20 Hours per week (with potential to expand)
Php
Monday Tuesday Thursday & Friday 5hrs each day Melbourne Time
Are you a strategic thinker who thrives on structure client engagement and hightouch service We re looking for a Client Success & Sales Coordinator to support a client in the luxury real estate industry. If you excel at turning connections into longterm relationships while optimizing processes for highvalue clients this is the opportunity for you.
About the Role:
As a Client Success & Sales Coordinator you ll design and manage a structured client engagement system ensuring every lead receives timely followups and personalized attention. You ll optimize workflows manage proposals handle client documentation and enhance the client journey from first contact to final handshake. Working alongside an influential real estate professional you ll play a key role in business growth client retention and operational success.
Why You ll Love This Role:
Work with a Visionary: Support a highprofile real estate professional and contribute to the success of luxury property transactions.
Impactful Role: Take ownership of client engagement ensuring an exceptional experience that fosters longterm relationships.
HighTouch Service: Shape the VIP client journey and deliver whiteglove service that sets a new standard in luxury real estate.
Strategic Growth: Implement systems and strategies that drive lead conversion streamline operations and elevate the business.
Key Responsibilities:
Establish a Strong and Efficient Client Engagement System (First 90 Days)
Develop an automated and structured followup process to ensure potential leads receive timely responses keeping engagement rates high.
Set up and manage a CRM system to track client interactions followups and deal progress with ease.
Create a hightouch conciergestyle experience that nurtures longterm client relationships and enhances satisfaction.
Convert the Client s Influence into a Thriving Lead Generation System (Ongoing)
Build a proactive referral and lead nurturing system that keeps clients engaged beyond the initial conversation.
Ensure that every client interaction leads to meaningful followups increasing conversion opportunities.
Implement a VIP client tier system to recognize and prioritize highvalue clients delivering exceptional service tailored to their needs.
Take Charge of ClientFacing Operations and Improve Efficiency (Within 6 Months)
Oversee the creation of proposals onboarding materials and client documentation ensuring consistency with brand standards.
Manage appointment confirmations client updates and postsale support helping to maintain a 95% client satisfaction rate.
Simplify internal workflows allowing the client to focus on relationshipbuilding while you ensure smooth execution behind the scenes.
Enhance the Client Journey and Elevate Service Quality (Ongoing)
Lead the optimization of client experiences ensuring a smooth stressfree and hightouch process at every stage.
Proactively refine systems tools and workflows to improve efficiency and enhance the perceived value of each service.
Serve as a trusted partner to the Client ensuring their customers receive an exceptional experience that fosters longterm loyalty.
Requirements
What We re Looking For:
You are a proactive strategic thinker who thrives on structure and efficiency.
You are a natural problemsolver who can see gaps in a business and fill them without being told.
You understand luxury service and hightouch client engagement and know how to deliver flawless execution.
You love working with bigpicture visionaries translating their ideas into seamless client experiences.
Qualifications and Requirements:
5 years of experience in sales coordination client success or highend service operations (not entrylevel).
Proven track record in designing and managing structured client engagement systems and hightouch service strategies.
Experience with CRM systems sales automation and client retention strategies.
Strong organizational project management and problemsolving skills.
Luxury Market Experience (Preferred): Background in highend real estate luxury services or working with highnetworth clients is a strong advantage.
About Remote Workmate
At Remote Workmate we do more than fill positions we re redefining the way remote work works. As pioneers in the BPO industry we don t just follow trends; we set them. Our mission is to empower businesses by connecting them with top Filipino talent leveraging innovation and technology to drive the future of work.
We believe that the right people paired with the right tools and mindset can revolutionize any business. Unlike traditional BPOs that prioritize speed over substance we focus on quality strategic fit and longterm success acting as a true extension of our clients teams.
Joining Remote Workmate means more than just a job it s an opportunity to be part of something transformative. If you re ready to develop smart strategies harness the power of technology and take on leadership roles this is where your career will thrive.
What We re Looking For: You are a proactive, strategic thinker who thrives on structure and efficiency. You are a natural problem-solver who can see gaps in a business and fill them without being told. You understand luxury service and high-touch client engagement and know how to deliver flawless execution. You love working with big-picture visionaries, translating their ideas into seamless client experiences. Qualifications and Requirements: 5+ years of experience in sales coordination, client success, or high-end service operations (not entry-level). Proven track record in designing and managing structured client engagement systems and high-touch service strategies. Experience with CRM systems, sales automation, and client retention strategies. Strong organizational, project management, and problem-solving skills. Luxury Market Experience (Preferred): Background in high-end real estate, luxury services, or working with high-net-worth clients is a strong advantage. About Remote Workmate At Remote Workmate, we do more than fill positions we re redefining the way remote work works. As pioneers in the BPO industry, we don t just follow trends; we set them. Our mission is to empower businesses by connecting them with top Filipino talent, leveraging innovation and technology to drive the future of work. We believe that the right people, paired with the right tools and mindset, can revolutionize any business. Unlike traditional BPOs that prioritize speed over substance, we focus on quality, strategic fit, and long-term success, acting as a true extension of our clients' teams. Joining Remote Workmate means more than just a job it s an opportunity to be part of something transformative. If you re ready to develop smart strategies, harness the power of technology, and take on leadership roles, this is where your career will thrive.
Employment Type
Full Time
