Buyers Agent Manager
Buyers Agent Manager
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Job Description
Weve already helped countless Australians on their way to home ownership but now were setting our sights on something bigger! We have a vision to become the undisputed destination for Australians to buy and own property so were scaling our approach beyond mortgage broking and expanding into the provision of a Buyers Agent service. With this diversified offering were intent on building lifelong relationships with customers and owning the property journey endtoend.
A unique opportunity exists to lead our inaugural Buyers Agent team as Manager of Buyers Agents. With a customer base of 4.5 million a trusted national brand and advanced technology Aussie is wellpositioned to lead in this rapidly growing field. Were looking for an experienced and ambitious Buyers Agent Manager to play a pioneering role in revolutionising how Australians find finance and purchase property.
As the Buyers Agent Manager youll lead a dynamic and experienced team of Buyers Agents empowering them to deliver exceptional customer experiences and drive operational excellence. Supported by industryleading data technology and processes your team will guide customers through their property journey achieving a higher rate of successful exchanges than industry standards.
Key Responsibilities:
- Lead and Develop Team: Drive operational excellence coach and train Buyers Agents and actively participate in recruitment to scale the team and meet ambitious goals.
- Achieve Performance Targets: Ensure the team consistently meets weekly and monthly targets driving Aussie Homes Buyings operational and commercial objectives.
- Enhance Customer Experience: Implement strategies to maximise customer satisfaction and successful property exchanges leveraging industryleading data technology and processes.
- Drive Continuous Improvement: Collaborate with leadership to refine processes boost productivity and elevate team performance. Provide state and suburbspecific insights to enhance the teams market expertise.
- Foster Partnerships: Cultivate relationships with internal and external partners including Broker Operations Sales Property Analysts and other relevant stakeholders to optimise resources and productivity.
- Optimise Platform Utilisation: Encourage and monitor the teams use of the Lendi Platform to enhance customer experience and achieve optimal results.
Qualifications :
To get amongst the action as a Buyers Agent Manager you will:
- have a proven track record of successfully managing and scaling highperforming teams of Buyers Agents
- have a valid Class 1 or Class 2 Real Estate Licence.
- bring strong industry knowledge and the ability to train and mentor a team in real estate best practices.
- be proficient in using data to drive decisionmaking in a targetfocused sales environment.
- thrive in a fastpaced dynamic setting with the ability to lead your team through rapid change.
- be a natural leader who motivates the team to exceed monthly targets deliver exceptional customer experiences and champion a collaborative inclusive culture.
- be committed to transparency team unity and creating a supportive collaborative environment within the leadership group.
If youre passionate about real estate helping people to achieve their property dreams and want to partner with Aussie we shake up the Australian property landscape then wed love to hear from you.
Additional Information :
- Were Flex First Weve embraced a hybrid flexible working model that adapts to team members needs and lifestyles.
- We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional weeks Loyalty Leave each year after reaching 3 years service.
We are a peoplefirst company that invests in initiatives to promote a healthy work environment such as offering an Employee Assistance Program and social groups such as our industryleading Women in Technology group.
Employee health and wellbeing are paramount at Lendi Group. Were excited to offer access to Sonder our Employee Assistance Program for comprehensive support for your wellbeing.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract engage and evolve the right talent and build bestinclass products.
Lendi Group is a 2024 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application we will reach out to you via email.
Feeling like you dont meet all the skills listed Thats ok; we are always on the lookout for different skills experience and qualities and so wed still like to hear from you.
#aussie #LIGP2 #LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
