Customer Service Agent

As a Customer Service Agent you will be assisting everyday Aussies with their enquiries regarding the upcoming federal elections. You will be assisting customers who are calling up looking to gain additional information regarding local voting centers and general enquires providing a bias free solution to their enquiry. This is the perfect opportunity for anyone looking to start their journey with an entry level position we know a new role can be stressful which is why the support will still be there even after you leave training!

What You Need to Know About Your New Role

• Training:  Get fulltime paid comprehensive training in a super supportive environment.
• Helping Customers:  Use selfservice portals to help customers find the info they need.
• Building Connections:  Make every customer feel valued and heard with genuine connections.
• Customer Care:  Deliver topnotch service in every interaction leaving customers happy and satisfied. 
• Professional Standards: making sure we adhere to all scripted workflows to provide accurate information to the customers

Qualifications :

What Were Looking For

• Integrity: Be respectful open honest and authentic.
• TechSavvy and Smooth Talker: Navigate different systems easily and communicate effectively.
• Driven and Resilient: Take on challenges and bounce back stronger.
• Big Heart: Care deeply about making a positive impact on peoples lives.
• Availability: Work within our rotating roster 6am 9pm Monday to Sunday
• Location: Fulltime role at our office at 31 Troode St. West Perth near City West Train Station.

Additional Information :

Why Youll Love Working with Us

• #TSAWays:  Join a unique culture thats all about growth recognition and fun!
• Career Growth:  Climb the ladder with opportunities for internal progression.
• Great Training:  Enjoy full training with ongoing coaching and development.
• Recognition:  We celebrate our people with vibrant and rewarding programs.
• Supportive Team:  Be part of a fun friendly and supportive team.
• Flexible Schedule:  Experience a healthy work environment with a flexible schedule.
• Awesome Perks:  Get loyalty perks and a Christmas gift thatll make your day!

TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples. We recognize and value the unique skills perspectives and experiences Indigenous applicants bring to our organization.

If you are an Indigenous candidate and would like support with your application please contact for assistance.

Join Us!

At TSA Group Australia we love diversity and welcome applications from all qualified candidates. However this opportunity is exclusively for Australian citizens. If you meet this criterion and are over 18 wed love to hear from you! Apply now and start an exciting journey with us!

Check out the links below or just press that apply button and well show you everything!

• Website: TSA Group
• Instagram: tsagroup
• LinkedIn: TSA Group Australia

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer do not respond and report it to