Manager - Technical Training
Manager - Technical Training
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You are also expected to:
- Observe and review training delivery and coach and develop trainers on the same/ Supervise delivery of training & nesting operations manage and supervise a team of 610 trainers/Training Specialists (TSpecs) train classes as and when required
- Provide technical/softskills related coaching/guidance to the TSpecs in aspects of
a) conformance to curriculum/content delivery methods
b) calibrate & conform to client prescribed/mutually agreed qualitative standards
c) coach TSpecs/ ATSs/Nesting Support Staff to effectively conduct/manage individual group and class interactions
- Assess/Analyze/Monitors participant and class performance as measured by KPIs during Nesting/Classroom
- Prepare regular/accurate and meaningful internal and external reports related to training.
- Plan and plot in for resources as required (weekly Biweekly monthly).
- Prepare analysis & action plans to improve trainer/training delivery
- Delivery of training programs as and when required/ Delivery Demo for trainers as per coaching plans.
- Development of training for all aspects of client projects including soft skills and technical skills
- Participate in routine client/learner interaction
- Perform other related duties and assignments as required and as assigned by supervisor or manager.
Qualifications :
Our most successful candidates will have:
- Earned a Bachelors degree in any field (Major in Education or Communication preferred)
- At least 45 years of work experience with Training.
- Excellent working knowledge on Microsoft Office applications (Excel Powerpoint Word and Outlook)
- Strong English verbal and written communication skills
- Strategic in developing solutions and process improvements
- Willingness and ability to work in a shifting or graveyard schedule
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
