Here what you should know:
As an Operations Coordinator you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families students and community members ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the schools operations from managing communications to maintaining student files and supporting daily operational needs.
This is a temporary role with anticipated need from December 2024 February 2025 with a possibility of extending through June 2025.
Heres what youll be doing:
- Front Desk Management: Welcome visitors answer calls and manage the visitor management system.
- Administrative Support: Handle inquiries assist with schoolwide communications and manage office supplies.
- Student Enrollment & Attendance: Support enrollment processes maintain student records and participate in efforts to improve attendance.
- Operations Support: Assist with school events maintain a clean and organized office and contribute to the smooth operation of school systems.
- Technology & Data Management: Maintain office technology assist with Tier 1 technology support and ensure accuracy in information systems.
Metrics of Success:
- Maintain an average annual score of 3.0 or higher on internal walkthrough (Ops EKG)
- Achieve school targets for student attendance and enrollment.
- Ensure 100% visitor signin compliance and secure badge distribution.
- Maintain high family engagement as measured by the TNTP Insight Survey
Qualifications :
Must Haves:
Skills
- Excellent organizational and communication skills (both written and oral)
- High proficiency in Microsoft Office Google Suite and keyboarding
Abilities
- Perform duties with a high degree of professionalism customerservice and positive energy
- Can work with a team on collaborative projects
- Remain calm flexible and solutionsoriented in highstress situations competing priorities and external pressures
- Do whatever it takes to ensure our teachers and students have what they need to be successful
- Build strong relationships with and relate to a diverse population of students
families colleagues and community members - Selfstarter and fast learner that can follow through independently on stated goals with high attention to detail
NicetoHaves
- Previous experience in a customer serviceoriented role
- Previous experience in an educational or nonprofit setting
- Proficiency in Spanish; may be considered a musthave depending on population served
- Bilingual proficiency in other languages represented in population
- Bachelors degree
Additional Information :
Compensation & Benefits
The annual salary range for this role is $45000$50000 with the starting salary based on relevant schoolbased reception and operations experience. The salary will be prorated according to time worked. This temporary assignment is scheduled to end on February 14 2025 with a possible extension through June 2025
In addition to a competitive salary KIPP NJ offers a full comprehensive benefits plan including health care retirement a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.
Remote Work :
No
Employment Type :
Fulltime