Job Overview
We are seeking a highly organized and detailoriented Virtual Administration Assistant to provide administrative support and assist with key tasks related to student management and communication. The successful candidate will demonstrate proficiency in data entry client management systems and have a background in administrative tasks working independently and remotely.
Job Description
Data Entry: Accurately enter student enrollments into the Student Management System (Wisenet) and issue confirmation letters to students.
Course Processing: Assist with processing course completions and maintaining a record of results in the system.
Certificate Verification: Verify first aid certificates and ensure accurate entry into the Student Management System.
Payment Reconciliation: Reconcile student payments across various platforms including PayPal Paysmart and Xero.
CRM Management: Assist with contact management and perform data entry into the CRM system (HubSpot).
Student Communication: Help distribute communications to students through email and SMS templates.
Administrative Support: Provide general administrative and data entry assistance to the broader business team as required.
Requirements
Advanced Computer Skills: Proficiency in Microsoft programs (Word Excel PowerPoint Outlook) and other relevant software tools.
Organizational Skills: Exceptional ability to prioritize tasks manage time effectively and maintain an organized workflow with strong attention to detail.
Client Management System Experience: Familiarity with using client management systems to manage contacts records and communications efficiently.
Customer Service Experience: Previous employment in a customer servicefocused sector demonstrating excellent communication and problemsolving skills.
Initiative & SelfMotivation: Strong ability to take initiative work independently and proactively address challenges while also being a collaborative team member.
Benefits
- Permanent Workfromhome setup
- Companyprovided equipment
- Secondary WiFi Modem
- 21 Leave Credits
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Grab Voucher every month
- Birthday Gift
- Loyalty Gift
- Christmas Gift
- WorkLife Balance
- Active employee engagements physically such as Christmas Party & Team Building and virtual events such as townhall with prizes.