Social Media Management
- Answering of comments and messages on assigned brand pages
- Escalates complaints and/or complex inquiries to brand following through until resolution
- Conducts page scans and comment/sentiment analysis as needed helping to identify key insights that will be integral to shaping campaign and content recommendations
- Setup and scheduling of posts on assigned pages
- Curates shareable or trending content relevant to assigned brands and secures approval from owners to reuse or republish these posts
- Ensures all published content is aligned with brand playbooks and licenses
- Endtoend fulfillment of promo management from monitoring entries shortlisting winners tracking sendout of prizes etc.
Other Services
- Prepares and processes documents for ASC DTI FDA and other similar applications
- Prepare Social Listening reports and other related tasks
- Participation in the Strategic Services training program which offers specialists the unique opportunity to explore other aspects of working in a digital agency such as campaign planning content creation production PR and account management. This has allowed participants to either successfully transition to other groups within the company or become key players in growing new verticals.
Requirements
- Can must be willing to work onsite if required but will otherwise have the flexibility to work from anywhere
- Fresh graduates are welcome to apply!
Benefits
DIGITAL WORK MADE REFRESHING FOR YOU
Digital isn t the easiest industry to be part of it s always on and always evolving. The client pressure is real but with the right support and programs in place you ll know you ve got it and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.
BEST SUPPORT FAM
- Immerse in a supportive atmosphere with uplifting mentors and teams.
- Vibe with us through monthly employee programs and events.
- Get recognized for your hustle we celebrate wins!
DIGITAL 1ST PRODUCTIVITY
- Level up on efficiency through Digital 1st equipment tools and systems.
- Boost your skills with inhouse learning programs and companysponsored training.
- Stay agile by adhering to SCRUM and Agile methodologies and rituals.
FULFILLING BREAKTHROUGHS
- Own your career path with regular appraisals and growth opportunities.
- Rotate through diverse projects gaining exposure to different languages frameworks and platforms.
- Use your leaves in any way you like for catching up pursuing your passions or contributing to the community.
- Stay healthy and secured with HMO and life insurance plus allaround support from different experts on mental health nutrition finances and more.
Can must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere