End User Compute Operations Engineer
End User Compute Operations Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
- Provide Operational Engineering and support against the global End User Computing platforms (e.g Intune Active Directory JAMF etc).
- Assist the Solutions engineers and Technical management as required with maintenance and enhancements of all aspects of the End User Computing environment including processes and documentation.
- Identify engineering operational improvements articulate to platform owners and deliver improvement programmes.
- Maintain Information Security focus through risk mitigation and data loss prevention practices.
- Participate in developing engineering skills of offshore engineering teams through consultation and supported with technical documentation.
- 3rd line analytical problem solving to support Service Delivery SLAs
- Creation of highquality technical documentation and training material
- Ensure the smooth operation of monthly patching cycles both on MS platforms and third parties.
- Engage in investigations to address identified Vulnerabilities in end user platforms and mange the deployment of the appropriate fix.
Requirements:
- An ITIL qualification is desirable but not essential
- A basic understanding of how applications interact with the Windows Operating System is critical as is experience in Enterprise Microsoft products and expertise in Active Directory
- 2 Years experience with core technologies such as SCCM Intune Active Directory Group Policy Windows 10/11 Microsoft 365 Suite
- Demonstrable experience with patch management technologies (including Windows Update for Business) methodologies and processes is highly desirable
- Experience with PowerBi Power Automate and Log Analytics desirable
- Can demonstrate fundamental Microsoft Azure competency/awareness
- Has experience developing scripted solutions with Microsoft PowerShell
- Will be a selfmotivated achiever quickly grasp and interpret salient information with the ability to take a cando approach without the need for supervision
- Experience with MS Defender for Endpoint (MDE) is desirable
- Experience with EPM desirable.
Employment Type
Full Time
