Business Development Representative
Business Development Representative
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Job Description
LOOKING FOR FILIPINO CITIZENS WHO ARE PHILIPPINESBASED CANDIDATES
Position : Business Development Representative
Working Schedule : 8AM5PM EST
Salary Range : $1000$1400 (the final salary will be determined by the candidate's level of experience and at the discretion of the client)
SUMMARY
The Business Development Representative is responsible for providing great customer service by communicating the loan process clearly completing applications in a detailed and accurate manner and prequalifying customers to meet their auto loan needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include achieving positive results in the following key areas:
- Understand and demonstrate principles of AUTOPAY’s Mission Vision and Values
- Manage inbound and outbound calls to consumers interested in auto financing while providing excellent customer service Warm leads provided (no cold calling)
- Introduce customers to AUTOPAY and our auto financing process
- Assist customers with their auto finance experience through phone text and email
- Consistently respond to auto finance inquiries in a timely efficient and professional manner
- Prequalify customers based on leads and credit inquiries
- Obtain accurate information to complete a credit/loan application
- Document all account contact and activity information into our Loan Operating System
- Provide seamless transfer to Loan Specialist to close the loan
- Additional duties as required
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge Abilities and Education
- Education: High school diploma or equivalent required. Associates or Bachelor’s degree helpful.
- Experience: 2 years experience in inside phone sales telemarketing or customer service experience with auto finance companies car dealerships and investment companies preferred.
- Language/Communication/Interpersonal: Strong listening verbal and written communication skills. Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information to customers clients and all levels of management.
- Math Skills: Ability to calculate figures proportions and percentages.
- Analytical: Detailedoriented with excellent organizational skills ability to prioritize and work independently. Strong reasoning and critical thinking skills.
- Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
- Technical: Ability to toggle between applications on a dual monitor setup. Proficiency with Microsoft Office and Teams with intermediate Excel ability required. Keyboarding/computer skills heavy computer and phone usage.
- Other: High level of personal motivation professionalism and integrity required. Ability to exercise discretion and judgment. Must be dependable.
NONPHYSICAL DEMANDS
Change of tasks performing multiple tasks simultaneously working with others as part of a team and irregular schedule/overtime may be required at times.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger handle or feel; reach with hands and arms; stoop kneel crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MACHINES TOOLS AND EQUIPMENT
A person working in this position can be expected to work with a computer workstation and/or laptop phone copier and fax.
Employment Type
Full Time
