Business Operations Specialist

BrightCrew is seeking an experienced and detailoriented Business Operations Specialist to join our client as the right hand to the founder.

This individual will play a crucial role in streamlining operations managing information flow and ensuring the smooth execution of various projects.

The ideal candidate will have a strong background in operations management process optimization and crossfunctional collaboration.

If youre organized proactive and thrive in a fastpaced environment we want you to be part of our team.

Key Responsibilities

Operational

• Project Monitoring & Reporting: Track project statuses and create easytounderstand visualizations to keep stakeholders informed.
• Policy & SOP Drafting: Develop and draft company policies standard operating procedures (SOPs) and other official correspondence.
• KPI & Team Management: Set KPIs for teams and assist in keeping the CXOs direct reports on track to meet objectives.
• HR Operations: Support HR processes such as onboarding payroll and employee engagement activities.
• Information Flow: Manage the flow of information within the organization ensuring your CXO receives the right information at the right time.
• Event Planning & Execution: Organize company events from start to finish including budgeting vendor coordination design input and executing social media strategies.
• Social Media Management: Oversee company and personal social media profiles ensuring brand consistency and managing post ideation drafting captions and publishing.
• Crossfunctional Support: Provide assistance in other areas such as sales lead generation business development HR & talent acquisition and marketing as needed.

Administrative

• Calendar & Meeting Management: Coordinate complex calendars across multiple time zones prioritize meetings and ensure time is used efficiently.
• Travel Management: Optimize travel arrangements by considering meetings and itineraries.
• Workflow & Task Tracking: Keep track of ongoing tasks proactively follow up and send reminders as needed.
• Agenda & Meeting Notes: Set meeting agendas summarize discussions and ensure followups are tracked.
• Research & Reporting: Conduct research and compile findings into detailed reports or databases for decisionmaking.
• Financial Support: Handle basic financial tasks like expense tracking invoicing budgeting and reimbursements.
  • Language: Professional fluency in English with excellent communication skills (reading writing speaking).
  • Experience: 3 years in a communicationheavy role at a reputable organization.
  • Education: Undergraduate degree preferred; equivalent work experience is acceptable.
  • Bonus: MBA CFA CIPM CIMA or other professional certifications are advantageous but not required
  • Domain: Expertise in one of the following domains is must: Marketing Background

Requirements

• Support campaign planning and performance tracking.

• Manage content calendars and collaborate on promotional strategies.

Project Management Background

• Track project milestones and deliverables.

• Collaborate on process improvements and ensure timelines are met.

HR & Recruitment Background

• Assist with recruitment scheduling onboarding and HR documentation.

• Support employee engagement initiatives and training programs.

Business Development Background

• Research and qualify leads support outreach campaigns and draft proposals.

• Track sales KPIs and assist with CRM updates.

Finance Background

• Assist with budgeting variance analysis and financial report preparation.

• Track expenses and optimize workflows for financial efficiency.

Content Writing Background

• Research draft and edit content for presentations reports or marketing materials.

• Manage content calendars and ensure brand consistency across platforms.
  • Competitive salary in USD.
  • Opportunities for professional development and career advancement.
  • A collaborative remotefirst work environment.

Why BrightCrew

Flexible working hours with a great worklife balance