Community Cooperative Support Specialist
Community Cooperative Support Specialist
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51000 - 51000
1 Vacancy
Job Description
This is a remote position.
Community Cooperative Support Specialist
Work Schedule: Monday to Friday 9:00am to 6:00pm Sydney Time with 1 hour unpaid lunch
Join a dynamic team revolutionizing disability support services through innovative community engagement. As a Community Cooperative Support Specialist youll empower individuals with disabilities to make informed decisions about their shared living arrangements. This position combines administrative expertise with community impact supporting organizational growth while maintaining a personalized approach.
Key Responsibilities
Meeting Support & Coordination
- Manage the full meeting lifecycle for current and upcoming community cooperatives
- Conduct premeeting preparation including survey distribution agenda creation and logistics
- Attend quarterly virtual meetings providing technical support and minutetaking
- Handle postmeeting tasks including minutes distribution and action tracking
Administrative Operations
- Manage multiple communication channels including WhatsApp and email
- Address adhoc inquiries between meetings
- Maintain accurate participant information and document management
- Support new metrics and NPS implementation by Q2 2025
Reporting & Analytics
- Compile and analyze engagement metrics
- Create monthly reports and briefing papers
- Support presentation development for stakeholders
- Track and report on participant satisfaction and engagement
Process Development
- Research and adapt services for new living environments
- Assist in developing new processes for diverse population groups by April 2025
- Support the onboarding of new properties and documentation of best practices
Success Metrics
- 98% attendance rate at scheduled meetings
- 95% accuracy in meeting minutes and action item tracking
- 90% participant satisfaction with communication
- Timely implementation of new processes and metrics
Requirements
Required Qualifications
- Proficiency in Microsoft Office Suite especially PowerPoint
- Experience with video conferencing platforms (Zoom Teams) and survey tools
- Ability to manage multiple priorities in a fastpaced environment
- Strong written and verbal communication skills
- Exceptional attention to detail and confidentiality
Preferred Qualifications
- Background in meeting facilitation or support
- Experience working with individuals with disabilities
- Understanding of group dynamics and decisionmaking processes
- Familiarity with data analysis and reporting tools
Key Competencies
- Empathy for disability support contexts
- Proactive problemsolving ability
- Adaptability and quick learning capability
- Strong organizational and time management skills
- Professional judgment in handling sensitive information
Required Qualifications Proficiency in Microsoft Office Suite, especially PowerPoint Experience with video conferencing platforms (Zoom, Teams) and survey tools Ability to manage multiple priorities in a fast-paced environment Strong written and verbal communication skills Exceptional attention to detail and confidentiality Preferred Qualifications Background in meeting facilitation or support Experience working with individuals with disabilities Understanding of group dynamics and decision-making processes Familiarity with data analysis and reporting tools Key Competencies Empathy for disability support contexts Proactive problem-solving ability Adaptability and quick learning capability Strong organizational and time management skills Professional judgment in handling sensitive information
Employment Type
Full Time
