Product Manager mfd - Payments and Billing

Job Description

ABOUT US

At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019 we built up a team of 100 highly talented people. We have raised 55 million in capital from strategic investors and see our solid financial situation as a key differentiator in the current market environment.

As Product Manager (m/f/d) in the payments and billing domain at ToolTime youll spearhead the development of a product with the potential to reshape the future of tradespeople businesses. Joining our dynamic and fastpaced product team youll drive every stage of the product development process from discovery to release.

Your Tasks

• Define a visionary strategy and roadmap for our billing and payments domain aligned with our organizational and business goals
• Collaborate closely with crossfunctional peers in a dedicated product squad to craft innovative solutions that continually enhance customer value and satisfaction
• Identify and overcome bottlenecks to optimize speed and value delivery all while balancing the needs of internal stakeholders
• Drive user research initiatives to gain insights into feature complexity and feasibility risks ensuring were always moving forward with informed decisions
• Monitor analyze and communicate key performance indicators (KPIs) and product development progress to key stakeholders
• Collaborate with other departments and our product and product engineering leadership to define requirements for features on the product roadmap
• Cultivate strong relationships and open communication channels to ensure alignment successful product delivery and customer satisfaction
• You will be the payments and billing expert for your squad as well as for the whole company to answer productrelated questions on current and upcoming features

Requirements

Your Profile

• 2 years of product management experience in a fastpaced datadriven environment ideally in a B2B/SaaS startup
• Proven success in building innovative billing and payment solutions that drive customer satisfaction and differentiate us from competitors
• Strong ability to use datadriven insights and emerging payment technologies to create usercentered billing processes that boost retention and revenue
• Skilled at setting and achieving ambitious goals in collaboration with the team while independently driving initiatives that align with company objectives
• Exceptional prioritization and continuous improvement mindset
• Strong interpersonal and team leadership skills with a passion for delivering highquality product features
• Excellent communication and stakeholder management skills
• Fluent in English; German proficiency is a plus

Our Promise

• No waterfall our entire product process is driven by customer insights research and product metrics
• An environment that enables creativity where everyone has a direct impact on our product
• A culture that is based on our core values Curiosity Positivity and Best Together
• We are a strong team and value our colleagues as individuals
• We practice honest feedback and knowledge sharing in our day to day business
• A yearly learning and development budget and time to use it
• Benefits create your own benefit package from more than 35 partners such as Urban Sports Club Blinkist 7Mind Ikea and many more!
• Company benefits like 30 days vacation fresh fruits regular team events ergonomic workstation and many more
• A well funded business with an extremely solid financial setup which we see as key strength in the current funding environment
• Flexibility to embrace a hybrid work model enjoying the best of both worlds: the collaborative atmosphere of our modern office space coupled with the convenience of remote work options
• Located in the heart of Friedrichshain surrounded by bars cafes restaurants