drjobs Client Service Officer CSO AU Client

Client Service Officer CSO AU Client

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1 Vacancy
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Jobs by Experience drjobs

3years

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

This is a remote position.

We are seeking a highly organised and efficient Client Service Officer to join our dynamic team. In this role you will be responsible for providing comprehensive administrative support to our accountants and ensuring a seamless client experience. You will play a key role in maintaining our databases managing client communication and streamlining our office operations.

Responsibilities:
Document Management:
  • Process daily incoming documents including sorting and saving to our system.
  • Prepare ATO correspondence and cover letters.
  • Manage ASIC database ensuring accuracy and consistency across all systems.
  • Update ATO portal with client information.
  • Maintain wellorganised files and records of business activity.
Client Service:
  • Handle client correspondence and track records to foster office efficiency.
  • Prepare wrapup letters invoices and other documents for clients.
  • Liaise with ATO and ASIC to process documents and address client service needs.
Database Management:
  • Maintain and update client databases including BAS/IAS/FS lodgements for SMSF and compliance.
  • Keep computer databases up to date with accurate client information.
  • Collect and input company data.
Software and Technology:
  • Proficiency in Xero
Administrative Support:
  • Prepare documents write and edit company correspondence.
  • Act as a personal assistant to the Director managing schedules and appointments.
  • Develop and update spreadsheets databases and digital files.
  • Maintain current accurate and compliant documentation.
  • Undertake any other administrative tasks as required.


Requirements

  • Proven experience as a Client Service Officer or in a similar administrative role within an accounting firm.
  • Strong understanding of accounting processes and terminology.
  • Excellent organisational and time management skills.
  • High level of attention to detail and accuracy.
  • Proficient in Microsoft Office Suite and accounting software (Xero).
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.



Benefits

Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.

Access Offshoring is dedicated to saving business ownershours by 2031 and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent.

We recognise that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more.

Here are just some of our benefits:
  • Australian clients and Australian hours (giving you great experience and an early finish!)
  • Work from Home Allowance
  • HMO for you AND a dependent from Day 1
  • 20 Days Annual Leave and 5 Days Sick Leave
  • Government Statutory Benefits
  • 13th Month Pay
  • Computer Equipment
  • Opportunities for growth
  • And of course a competitive salary

Minimum 2 years experience in an accounts assistant role within a law firm Experience in Practice Evolve or similar legal software system Experience in legal professional services Proficient in Excel/spreadsheets

Employment Type

Full Time

Company Industry

Accounting

About Company

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