Customer Support with Danish
Customer Support with Danish
Posted on :
22-10-2024
Employer Active
1 Vacancy
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Job Description
SmartRecruitments is a specialized recruitment company with a worldwide network. We offer permanent recruitment solutions for leading companies in all industries.
We offer fast and efficient recruitment completely online!
Contact us and well help you find your dream job!!
Paid relocation to Lisbon Portugal
Your tasks:
- Handle incoming user requests via telephone email and chat.
- Log call details into case management systems and provide responses and resolutions within SLA to customers.
- Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
- Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
- Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
What you need:
- Fluency in Danish language (must be at least C2)
- Fluent in English language (at least B2)
- Customer orientation problem solving skills teamwork
What we offer:
- Base salary: 1600 gross x 12 months
- Base salary: 1346 gross x 12 months with accommodation included
- Monthly performance Bonus
- Full time (40h/week) fixedterm Portuguese employment contract in accordance with Portuguese labor law
- Health insurance coverage for both public and private sectors
- Paid flight ticket to Lisbon
R
Employment Type
Full Time
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