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French Customer Advisor

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Job Location drjobs

Porto - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: French Customer Advisor (Fun & Dynamic Role!)
Location: Porto Portugal
Start Date: December 2nd
OnSite Position

Are you ready to join an exciting adventure with Bouygues Telecom
Were on the lookout for vibrant enthusiastic French speakers to be part of our fantastic customer service team! If you thrive on helping others and love to connect with people this role is for you!

What Youll Do:

  • Be the Voice: Answer incoming calls from our amazing customers guiding them through their questions about subscriptions billing and technical troubleshooting.
  • Create Smiles: Provide personalized solutions with a smile making every interaction enjoyable and memorable!
  • Embody the Culture: Dive into the Bouygues Telecom spirit and share it with your colleagues every day. lets create a fun work environment together!

What Were Looking For:

  • Language Skills: French Native or Strong C2 proficiency your language skills are your superpower!
  • Positive Attitude: No previous experience needed just a cando attitude and a willingness to learn!
  • Location Location Location: You must be living in Porto or within 30 km because this role is all about the onsite experience!

Whats in it for You

  • Salary Package: Enjoy a base salary of 930 (14 months) with total monthly earnings exceeding 1400!
  • Bonus Potential: Get a guaranteed performance bonus of 100 for the first three months plus additional bonuses based on your performance.
  • Daily Perks: A meal allowance of 9 per day and transportation reimbursement up to 40 because we care about your daily comfort!
  • Health Matters: After four months youll receive private medical insurance your wellbeing is our priority!

Your Work Schedule:

  • Shifts: Monday to Saturday with rotating shifts from 7 AM to 7 PM.

How to Get Involved:

  1. Send Us Your CV: Make sure your CV is fresh and in French! (If youve applied in the last 6 months we wont consider your application.)
  2. Lets Chat: Well analyze your CV and give you a call!
  3. Test Time: Complete timed assessments in French and office tools.
  4. Show Us What Youve Got: Participate in a physical or video interview.
  5. Get Feedback: Well let you know if youve made it on board!

Documents Needed:

  • EU Citizenship
  • Portuguese Residence Card
  • Visa D (work visa or job seeker)

Important Note: You must have a valid address in Porto or within 30 km along with all necessary work documents including NIF and NISS.

Relocation: No relocation assistance provided candidates must already reside in the Porto area.

Ready to Join the Fun
If youre excited to improve customer experiences with Bouygues Telecom we want to hear from you! Send us your CV in French today and lets embark on this journey together!

Remote Work :

No

Employment Type

Full Time

Company Industry

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