drjobs Customer Relationship Management Executive

Customer Relationship Management Executive

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Job Location drjobs

Phnom Penh - Cambodia

Salary drjobs

400 - 600

Job Description

Responsibilities

  • Develop Customer Relations Management Strategies:
  • Planning and developing customer relationship management strategies to enhance customer satisfaction and loyalty.
  • Monitoring and improving customer communications for maximum effectiveness.
  • Collaborate with the data analyst for analyzing customer data to understand purchasing behavior and trends.
  • Collaborate with internal teams such as sales and marketing team to organize the event.
  • Preparing reports and analyzing the performance of CRM campaigns providing suggestions for improvements.
  • Build Customer Relationships:
  • Coordinating with various teams to provide efficient customer service and respond quickly to customer needs.
  • Tracking and evaluating customer satisfaction presenting methods for improvement.

Qualification

  • Bachelors degree in Business Administration Marketing Economics or a related field
  • Handson 02 years experience in customer relations or marketing.
  • Proficient in using Microsoft Office suites including Excel and PowerPoint.
  • Potentiality to manage projects and be able to work as a team with excellent interpersonal and communication skills
  • Able to work upcountry

Benefit:

  • Salary: 400 USD Up
  • Provide Health insurance Accident Insurance Life Insurance NSSF
  • Yearly Medical Welfare (Paid by Company)
  • Follow all Public Holiday
  • OT
  • Language Class
  • Year End Bonus (Very Attractive)
  • Annual health Check up
  • Pension Fund
  • Marriage Allowance
  • SettingIn Allowance
  • Upcountry Allowance
  • Travelling Allowance
  • Clothing Allowance
  • Transportation Allowance
  • Childbirth Allowance
  • Allowance for Death of Employee
  • Condolence for Death of Family Member
  • Capacity building program
  • Activity for Health allowance
  • Phone Allowance And many other benefits...etc.

Working Schedule

Monday to Friday from 8:00am to 5:45pm.

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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