Soft Services Lead - Other Alabang Projects
Soft Services Lead - Other Alabang Projects
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Job Description
The Soft Services Lead oversees and coordinates all nontechnical aspects of facility management ensuring the efficient delivery of services that contribute to the comfort cleanliness and wellbeing of occupants. They supervise a team of soft services staff manage vendor relationships and implement strategies to optimize service quality and costeffectiveness.
JOB DESCRIPTION
TEAM LEADERSHIP AND SUPERVISION:
- Manage and provide leadership to soft services staff including cleaners janitors landscapers and pest control technicians.
- Schedule shifts assign tasks and ensure that team members adhere to standard operating procedures and safety protocols.
SERVICE DELIVERY MANAGEMENT:
- Oversee the daytoday delivery of soft services including cleaning janitorial services waste management landscaping and pest control.
- Ensure that services are delivered efficiently effectively and in accordance with contractual obligations and quality standards.
VENDOR AND CONTRACTOR MANAGEMENT:
- Manage relationships with external vendors and service providers including cleaning companies landscaping service provider and pest control agencies.
- Monitor vendor performance and address any issues or concerns in a timely manner.
QUALITY ASSURANCE AND COMPLIANCE:
- Implement quality assurance measures to maintain high standards of cleanliness hygiene and safety throughout the facility.
- Conduct regular inspections to ensure compliance with relevant regulations industry standards and best practices.
INVENTORY AND SUPPLIES MANAGEMENT:
- Manage inventory levels of cleaning supplies equipment and consumables ensuring adequate stock levels while minimizing waste and cost.
- Source and procure highquality products and materials at competitive prices optimizing supply chain efficiency.
- Identify opportunities for process optimization efficiency improvements and innovation within soft services operations.
- Stay abreast of industry trends best practices and technological advancements to enhance service delivery and stay competitive in the market.
Remote Work :
No
Employment Type
Full Time
