Maintain complete knowledge of the following (to include but not limited to):
All hotel features / services hours of operation
Hotel function space entertainment options menus and floral decoration options
Scheduled daily group activities
Prepare promotional press releases on personalities among guests and associates of the Hotel and on noteworthy events in the Hotel
Coordinate the production of posters publication of hotels newsletters/s and flyers for associates and the public as well as other printed materials
Direct photographers commissioned to take pictures of VIPs shows and events etc.
Monitor and update information and content of hotels website and postings on other digital platforms of the hotels
Handle the administrative requirements of the Marcom department
Work with other departments to coordinate guests lists invitations for VIP receptions luncheons dinners etc.
Attend to client/media complaints requests and enquiries
Assist with the hosting of media planned press conferences and other press activities
Maintain and update media list for sending to trade group and consumer publications on a regular basis press releases covering special events promotions etc.
Maintain and update digital photographs/slides library
Analyze and evaluate performance of marketing and promotion campaigns
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