- Greet and direct customers
- Provide accurate information (e.g. product features pricing and aftersales services)
- Answer customers questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Crosssell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay uptodate with new products/services
Requirements
- Proven work experience as a Retail Sales Representative Store Manager or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills capable of building trusting relationships
- Ability to perform in fastpaced environments
- Flexibility to work various shifts
- High school degree
- BSc in Marketing or related field is a plus
Experience required on the specific role:1 to 3 years of experience Salary Range: 25 to 35k per month Qualification: Graduate or postgraduate Age Range: 23 to 30