Position : IT Field Engineer
Exprience : 5Years
Salary : Depends upon Experience
Location : Singapore
Job Description
We are seeking an experienced IT Field Engineer to join our team in the technology industry. The ideal candidate will have 5 years of relevant work experience and a strong background in providing onsite technical support and troubleshooting for IT systems and networks. The IT Field Engineer will be responsible for traveling to client locations installing and configuring hardware and software and ensuring that all systems are functioning properly. Additionally the successful candidate will be adept at diagnosing and resolving technical issues as well as providing excellent customer service and support.
Responsibilities
- Traveling to client sites to provide onsite technical support and troubleshooting for IT systems and networks
- Installing and configuring hardware software and peripheral devices
- Diagnosing and resolving technical issues in a timely manner
- Providing excellent customer service and support
- Collaborating with internal teams to ensure seamless integration of IT systems and networks
- Documenting all technical issues resolutions and customer interactions
Requirements
- 5 years of experience in IT support or a related field
- Strong knowledge of hardware software and networking systems
- Excellent troubleshooting and problemsolving skills
- Ability to work independently and prioritize tasks effectively
- Strong communication and customer service skills
- Willingness to travel to client locations as needed
- Proven work experience as a Data Processing Executive or similar role - Proficiency in data processing tools and software - Strong analytical and problem-solving skills - Excellent attention to detail - Good communication and collaboration abilities - Bachelor's degree in Computer Science, Information Technology, or related field If you meet the above requirements and are looking to join a dynamic team in the technology industry, we encourage you to apply.
Education
Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.